Vacancy Details
Employer: Time Personnel
- Matric, relevant qualifications highly advantageous
- Ability to manage a small office working independently as often the other staff are out on the road
- Must have good working track record
- Proficient in Word and Excel
- Excellent communication skills in both Afikaans and English
- Accuracy and deadline orientated
- Self-managed to ensure all work is update
- Ability to take on any ad hoc tasks that are required
- Well-presented and well-spoken for customer interactions
DUTIES
- Serve as the first point of contact for clients both in-person and on the phone.
- Develop strong relationships with clients to ensure repeat business.
- Follow up on client satisfaction after orders have been delivered.
- Maintain a professional demeanour at all times, representing the company brand.
- Manage office tasks such as filing, organizing, and updating records.
- Handle incoming and outgoing correspondence (emails, phone calls, etc.).
- Manage enquiries assisting clients with their orders
- Taking of client orders both in person, via phone, and email.
- Enter orders into the system and ensure accurate data entry.
- Coordinate with production teams to ensure orders are processed efficiently and meet client deadlines.
- Coordinate delivery schedules with clients.
- Ensure all necessary paperwork and invoicing are completed for orders being delivered.
- Manage the process of tracking orders and ensuring timely deliveries.
- Provide product information, respond to queries, and handle complaints efficiently and professionally.
- Support sales team in preparing quotations, processing payments, and finalizing orders.
- Maintain office supplies and ensure the workplace is well-organized.
Salary: R20k negotiable dependent on experience
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About Time Personnel
Because we specialise in Companies, not specific industries, our focus is your company’s individual CULTURE and DYNAMICS. We are a Cape Town based boutique recruitment agency, who have been running for 14 years and can, collectively, offer well over 70 years of experience to our clients. We believe each of our clients deserves our time to research and collate all relevant data around their company in order for us to present the best candidates. We do not simply send through a CV.
We ensure the MATCHING has been done to a “T”, which includes your COMPANY and CULTURE requirements, so you only receive the best and we save your TIME!
How do we deliver positive results saving you TIME?
- A unique take-on process, eliminating TIME wasting for all parties concerned.
- Solution driven, for when problems occur.
- Experts in screening all the resumes that cross our path, ensuring we find the perfect MATCH.
- Hands-on, from interview process, placement and beyond, making sure that solid relationships are cemented.
- Continually keeping abreast of South Africa’s stringent Labour Laws.
Why should you be going through the painstaking process of sifting through a mountain of CV’s?
Your focus needs to be on your job function, most times you end up just recruiting someone out of pure frustration, exhaustion and desperation.
It is vitally important not to rush a recruitment process.
Our service TURN AROUND TIME is our success factor.
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