Office Administrator

Cape Town
Salary: Market Related
Job Type: Permanent
Sectors: Admin
Reference: CPT003985/LH

Apply before Dec 18 2024 | 30 Days left

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Vacancy Details

Employer: Time Personnel

Are you immediately available, an all rounder with min 10 years experience in managing all aspects for a small office - customer orders, invoicing, organising of deliveries, follow up on payments and sales and marketing?Our client based in Maitland requires a versatile individual to manage their business in Maitland. This person will be the "go to" person for all administration and calling customers on their database updating clients on new products or enquiring if they are in need of their expertise? Hours 7.30am – 4.30pm. Must have excellent communication skills in both English and Afrikaans for dealing with clients.

REQUIREMENTS

Matric, relevant qualifications highly advantageous
Ability to manage a small office working independently as often the other staff are out on the road
Must have good working track record
Proficient in Word and Excel
Excellent communication skills in both Afikaans and English
Accuracy and deadline orientated
Self-managed to ensure all work is update
Ability to take on any ad hoc tasks that are required
Well-presented and well-spoken for customer interactions

DUTIES

Serve as the first point of contact for clients both in-person and on the phone.
Develop strong relationships with clients to ensure repeat business.
Follow up on client satisfaction after orders have been delivered.
Maintain a professional demeanour at all times, representing the company brand.
Manage office tasks such as filing, organizing, and updating records.
Handle incoming and outgoing correspondence (emails, phone calls, etc.).
Manage enquiries assisting clients with their orders
Taking of client orders both in person, via phone, and email.
Enter orders into the system and ensure accurate data entry.
Coordinate with production teams to ensure orders are processed efficiently and meet client deadlines.
Coordinate delivery schedules with clients.
Ensure all necessary paperwork and invoicing are completed for orders being delivered.
Manage the process of tracking orders and ensuring timely deliveries.
Provide product information, respond to queries, and handle complaints efficiently and professionally.
Support sales team in preparing quotations, processing payments, and finalizing orders.
Maintain office supplies and ensure the workplace is well-organized.

Salary: R20k negotiable dependent on experience

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About Time Personnel

Because we specialise in Companies, not specific industries, our focus is your company’s individual CULTURE and DYNAMICS. We are a Cape Town based boutique recruitment agency, who have been running for 14 years and can, collectively, offer well over 70 years of experience to our clients. We believe each of our clients deserves our time to research and collate all relevant data around their company in order for us to present the best candidates. We do not simply send through a CV.

We ensure the MATCHING has been done to a “T”, which includes your COMPANY and CULTURE requirements, so you only receive the best and we save your TIME!

How do we deliver positive results saving you TIME?

A unique take-on process, eliminating TIME wasting for all parties concerned.
Solution driven, for when problems occur.
Experts in screening all the resumes that cross our path, ensuring we find the perfect MATCH.
Hands-on, from interview process, placement and beyond, making sure that solid relationships are cemented.
Continually keeping abreast of South Africa’s stringent Labour Laws.