- Gauteng
- Salary: Market Related
- Job Type: Permanent
- Sectors: IT Technology
- Reference: 113501
Vacancy Details
Employer: Core Group
(Warehouse Management System) Administrator. As a WMS Administrator, you will be
responsible for the maintenance and support of our Warehouse Management System to
ensure efficient and effective operations. You will collaborate closely with various
stakeholders, including warehouse staff, IT teams, and management, to optimise the
functionality and performance of the WMS. The ideal candidate should possess strong
technical knowledge, excellent problem-solving skills, and the ability to work in a fast-paced
and dynamic environment.
Responsibilities include:
● Monitor the WMS system’s overall performance, including user access, system and
location configurations, item master, and database administration.
● Collaborate with cross-functional teams to understand business processes, identify
system improvements, and ensure adherence to best practices.
● Provide technical support to end-users, addressing system issues, troubleshooting
errors, and optimising system performance.
● Conduct regular system audits and quality checks to ensure data integrity and
system accuracy.
● Monitor system performance and reports; analyse data to identify trends, areas of
improvement, and opportunities for system optimization.
● Stay updated with industry trends and advancements in WMS technology, making
recommendations for system enhancements and upgrades.
● Participate in the development and execution of testing plans for system upgrades,
patches, and new functionalities.
● Maintain documentation of system configurations, processes, and procedures for
reference and training purposes.
● Collaborate with IT teams to ensure data security, system backups, disaster recovery
plans, and compliance.
● Assist with operational processes, including but not limited to order processing,
picking, shipping, and cycle counting.
Minimum Qualifications:
● Relevant tertiary qualification.
● 2-3 years of experience in technical support.
● Ability to proactively manage user health and identify user issues and needs.
● Strong troubleshooting skills with the ability to understand problems, use various
technical tools to identify the root causes, and execute resolutions.
● Ability to prioritize and execute tasks effectively in high-pressure environments.
● Excellent communication skills, both written and verbal.
41 people have viewed this job.
About Core Group
We offer people the most exciting information, communication and entertainment technology for work and play and service them through our network of re-sellers and our own retail outlets.
At the core of our business is the Apple brand. We are the sole distributors for Apple in South Africa. In support of Apple, our accessories brands offer products that enhance this technological eco-system.
iStore is an Apple Premium Reseller (APR) which is a dedicated hub for Apple products and accessories. With 18 Stores conveniently situated across the Country, iStore is the largest APR in Southern Africa. iStore aims to maximize customer value offerings by providing an authentic Apple experience and offering customers exclusive services such as in-store complimentary training, technical support and technical set-up. iStore offers contracts on various mobile networks as well as a 2 year extended warranty option with iCare Plus.
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