Candidate Requirements

Behavioural Competencies:

• Punctual and reliable, with a strong work ethic.
• Excellent telephone etiquette and communication skills.
• Highly organized with exceptional attention to detail.
• Friendly, polite, and professionally presented.
• Self-motivated and able to take initiative.
• Skilled in handling challenging client interactions with tact and professionalism.
• Ability to manage tasks effectively and meet deadlines.

Qualifications, Experience, and Skills Required:

• Matric / Grade 12 / National Senior Certificate.
• Approximately 3–5 years of experience in a customer care or client services role.
• Fully computer literate with proficiency in the MS Office Suite.

If you thrive in a high-pressure environment and are passionate about delivering exceptional customer service, we would love to hear from you!