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Reservations Manager

Eastern Cape
Salary: R18 000.00 - R21 000.00 Per Month
Job Type: Permanent
Sectors: Admin
Reference: TWE001268/JAC

Apply before Nov 30 2024 | 15 Days left

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Vacancy Details

Employer: The Working Earth

We're seeking a passionate Reservations Manager to join our dynamic team. If you have a knack for customer service and a love for hospitality, this is the perfect opportunity for you.

Qualifications:

3-5 years of hospitality reservations experience
Knowledge of PAN Hospitality software is advantageous

Skills:

Strong written and verbal English communication skills
Excellent organizational and time management skills
Ability to work independently and effectively as part of a team
Willingness to work remotely in a lodge environment
Additional customer service experience is advantageous
Proficiency in Microsoft Excel is beneficial

Job description:

Provide exceptional customer service as the first point of contact for guests interested in Samara.
Efficiently manage the reservation process from initial inquiry to final booking.
Strategically sell accommodations and experiences to maximize revenue while delivering outstanding guest experiences.
Cultivate strong relationships with tour operators and travel advisors by providing prompt and detailed information.
Implement strategies to optimize conversion rates and create tailored itineraries for VIPs and themed trips.
Ensure accurate and up-to-date rates and booking terms are displayed on online platforms.
Generate comprehensive reports on sales, income, new business, inquiries, and booking releases.
Contribute to the smooth operation of the reservations office by performing general administrative tasks.

Please visit our website www.theworkingearth.co.za to submit your CV directly or to view other related jobs. If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our candidate management system for any other suitable positions.
We also invite you to contact us to discuss other exciting career opportunities in Finance! For more information, please call Jacelyn Wertheim (0873788759)

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About The Working Earth

The Working Earth is a solutions based, value adding recruitment company. For over three decades we have partnered with premier Corporates brands in providing recruitment solutions that ensure attraction of quality candidates, cost, time to hire and resource efficiencies. Our product offerings serve as a catalyst that expeditiously introduces top talent to vacancies - by employing the latest branding, people and technology solutions. We are passionate about delivering value through superior service.

Recruitment Process Outsourcing (RPO) is our flagship solution. By closely partnering with our Clients and understanding their talent needs, we are able to deliver bespoke and innovative recruitment solutions. Our distinctive competitive advantage is that we are able to deliver 100% fulfilment of vacancies – nationally - by utilising the power and infrastructure of 9 internal specialist recruitment brands. We deliver excellence through specialisation!

In managing all or part of our client’s recruitment need and understanding that every need is different we offer the following complementary talent solutions:

E-recruitment (JonTI)
Recruitment & Tender Advertising (Print and Digital)
Permanent and Temp Recruitment
Managed Service Provider
Graduate Recruitment

The Working Earth is a recruitment brand and a trading division of ADvTECH Resourcing (Pty) Ltd.