Summary:
 
The role of the Senior Technical Support is to assist with Material Handling product support, sales, enquiries, quotations.
 
 

Projects- receive and assess tender documents, communicate with clients  regarding details, procure all necessary prices from suppliers, prepare tender  quotation, open new project, prepare purchase orders to suppliers, ensure all  spares are correct and sent to our works for assembly, prepare Quality control  plans and factory acceptance test, prepare data books with all spares detail,  deliver goods and invoice.
Drawings - modify existing drawings to suit new designs, make new drawings for new design items from our works.
Drawings on Autocad
Cable reels - receive offers from supplier, ensure correct reels are purchased and can cover most applications in the market. Slipring units, same as.
Day to day cable reel sales
Ordering of new stock on reels
Internal sales
Customer visits: face to face with clients, phone calls with clients, client visits.
Assist Branches with technical detail on all Material Handling products
Technical assistance with Material Handling items
Assist other Sales Representatives with technical queries
Quotations
Sales orders
Assisting with the Company electrical portfolio mining team
Market research
Assisting at shows
Complying with any reasonable tasks given by all members of management from time to time