Are you an experienced professional with a passion for customer service? Join a dynamic team as a Order Admin Clerk, where your skills in sales and manufacturing will shine! Qualifications & ExperienceGrade 12 or equivalent3–5 years of experience in a customer service or internal sales support roleProficient in Microsoft Office (Excel, Word, PowerPoint, Email) and CRM systemsBilingual in English and AfrikaansExperience with ERP systems is essentialBasic knowledge of export processes is an advantageExperience in the sales and manufacturing industryAbility to thrive in a fast-paced, high-pressure environmentStrong team player who can also work independentlyExcellent analytical skills with high attention to detailOutstanding written and verbal communication abilitiesCapable of handling challenging situations with professionalismStrong numerical proficiency and technical savvyExceptional organizational and time management skills Key Duties and Responsibilities:Sales Order Processing:Accurately capture sales orders within specified deadlinesInvoice orders and ensure timely dispatchProcess export orders, including necessary documentationDaily Order Management:Follow up on production and import orders, providing feedback to customersManage blanket orders and export preparations                                                                                                                                          Customer Interactions:Handle walk-in customers and process quotations efficientlyEnsure timely responses to quotation requestsProcess payments for quotations and cash sales                                                                     Remuneration Package:Competitive basic salary of R12,135.00Pension planVoluntary medical aid options available8am to 5pm from Monday to Thursday and 8am to 3pm on Friday

Are you an experienced professional with a passion for customer service? Join a dynamic team as a Order Admin Clerk, where your skills in sales and manufacturing will shine!
 
Qualifications & Experience

• Grade 12 or equivalent
• 3–5 years of experience in a customer service or internal sales support role
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Email) and CRM systems
• Bilingual in English and Afrikaans
• Experience with ERP systems is essential
• Basic knowledge of export processes is an advantage
• Experience in the sales and manufacturing industry
• Ability to thrive in a fast-paced, high-pressure environment
• Strong team player who can also work independently
• Excellent analytical skills with high attention to detail
• Outstanding written and verbal communication abilities
• Capable of handling challenging situations with professionalism
• Strong numerical proficiency and technical savvy
• Exceptional organizational and time management skills

 
Key Duties and Responsibilities:
Sales Order Processing:

• Accurately capture sales orders within specified deadlines
• Invoice orders and ensure timely dispatch
• Process export orders, including necessary documentation

Daily Order Management:

• Follow up on production and import orders, providing feedback to customers
• Manage blanket orders and export preparations                                                                                                                                          

Customer Interactions:

• Handle walk-in customers and process quotations efficiently
• Ensure timely responses to quotation requests
• Process payments for quotations and cash sales                                                                     

Remuneration Package:
Competitive basic salary of R12,135.00
Pension plan
Voluntary medical aid options available
8am to 5pm from Monday to Thursday and 8am to 3pm on Friday