Candidate Requirements

1 years’ experience in the travel, tourism, or customer service industry

Consumer complaint resolution Skills are essential

Fluent German written and spoken 

High proficiency in verbal & written English and Sound interpersonal skills

Proficiency in Microsoft (Word, Excel & Outlook) and Google platforms

High attention to detail and accuracy

Experience in Inbound and outbound, Chat and Back-office call centre experience

Correspondence etiquette in email and back-office

Exceptional administrative skills with sound planning, problem solving, organizing and time management skills, with sound follow-through after contact with customers

Please email naydene.soligram@durpro.co.za

Please note: Only shortlisted candidates will be contacted. Should you not be contacted please consider your application unsuccessful.

Matric is a minimum requirement