Vacancy Details
Employer: Fidelity Services Group
Position: Quality Assurance Manager
Region: Fidelity Cash Solutions
Reporting to: Fidelity Cash Solutions Managing Executive
Overall Purpose of the Job:
Minimum Qualifications and Experience:
- Certified Quality Assurance Auditor ISO 9001:2015 and must have attended and passed the following ISO courses:
- ISO 9001:2015 Quality Management Systems – Requirements
- ISO 9001:2025 Quality Management Systems – Implementation
- ISO 9001: 2015 Quality Management Systems – Internal Auditor
- Minimum experience 10- 15 years in a quality work environment.
- Must be able to re-write Quality Procedures as and when required.
- Must have previously audit experience in South African Security Industry.
- Must be able to perform individually audits according to audit plan.
- Must have skills in report writing.
- Must have own reliable transport.
- Must be able to travel extensively.
- Must have ability to train and interact with Senior management.
Main Duties:
- Planning of FCS Head Office and Branch audits.
- Perform planning of the audit engagements, including the establishment of strategic audit
coverage plans.
- Training Executives and Branch personnel.
- Planning meetings with Executives, Branch managers and FCS staff for audit purposes.
- Establishing viable project plans and timelines.
- Ensuring audit plan is congruent with risk assessment audit experience.
- Understanding and documenting systems and business processes.
- Ensure that the planning of reviews is followed as per the audit methodology.
- Data Analysis for Continual Improvement.
- Corrective Action strategies, Implementations and controls to sign off.
- Preventive Action analysis and reporting system.
Identify Risk and Prioritise
- Perform ongoing risk analyses by observing, analysing and consulting with relevant.
management and parties of the identified audit areas.
- Prioritise risk for engagement and relevant internal controls of the environment.
- Adopt a risk-based audit approach while conducting internal audits.
Conduct Audits
- Develop a comprehensive understanding of the purposes, responsibilities, and procedures /
activities/functions within assigned focus areas.
- Ad hoc projects as directed by the Executive Management and Group Internal Audit Manager.
- Ensure that each Internal Audit is conducted in accordance with Internal auditors’ standards
for the Professional practice of Internal auditing.
- Internal Audit’s internal methodology.
- Prepare draft written reports on the results of reviews in accordance with Internal Audit report
Standards.
- Assisting management in improving weaknesses in the systems of control.
- Conduct follow-up reviews as scheduled by the Senior Management requirements.
- Reporting the audit results to FCS Executives and Group Internal Audit Manager to be included in the Finco and Risk Committees Board packs.
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About Fidelity Services Group
Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation.
Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market.
Through a bouquet of services and related products, the Group can tailor make a solution for any requirement. With the Group's exceptional leadership, the unwavering commitment of management and that of all its employees, the Group has enjoyed exceptional growth over the last five years.
The Group's Cash Solutions business continues to grow and has quickly become a serious competitor in the market, garnering a large number of high profile national contracts and bringing state of the art technology backed by Fidelity's hands-on approach to the market
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