- Cape Town Northern Suburbs
- Salary: Market Related
- Job Type: Permanent
- Sectors: Admin
- Reference: CPT003975/Jol
Vacancy Details
Employer: Time Personnel
- Matric, well groomed with excellent communication skills in English & Afrikaans
- Minimum 2 years experience in customer service or front of house
- Professional attitude and confident
- Good problem-solving skills
- Self-motivated Team Player
- Positive can-do attitude
- Confidentiality with customers
- Computer literate
DUTIES
- Maintain neat and orderly front desk and reception room.
- Ensure customers receive courteous and prompt service at all times
- Coordinate scheduling of appointments and confirm all appointments, follow up visits and waiting-listed customers
- Ensure customers are booked in correctly to maintain efficient patient flow for the schedule
- Assist customers with selection of frames and other accessories
- Prepare and explain quotations, prescriptions & payment procedures to patients
- Forward and follow up on orders sent to the laboratory & any overdue jobs
- Notify customers when goods are ready for collection
- Weekly maintenance of files, checking progress & follow up with customers
- Closing and opening of the office
- Prompt and Accurate invoicing
- Maintain up to date knowledge of Medical Aid procedures, process claims accurately
- Receive payments and release goods in accordance with company policy
- Process petty cash
- Ensure outstanding accounts are followed up relevantly.
- General administration duties
- Maintain patient files and records accurately, timeously, and up to date
- Ensure all costing tariffs and prices are up to date
- Maintain stock, stationery, and other sundry items, as and when required
- Typing reports.
- Stock taking
Salary dependent on experience
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About Time Personnel
Because we specialise in Companies, not specific industries, our focus is your company’s individual CULTURE and DYNAMICS. We are a Cape Town based boutique recruitment agency, who have been running for 14 years and can, collectively, offer well over 70 years of experience to our clients. We believe each of our clients deserves our time to research and collate all relevant data around their company in order for us to present the best candidates. We do not simply send through a CV.
We ensure the MATCHING has been done to a “T”, which includes your COMPANY and CULTURE requirements, so you only receive the best and we save your TIME!
How do we deliver positive results saving you TIME?
- A unique take-on process, eliminating TIME wasting for all parties concerned.
- Solution driven, for when problems occur.
- Experts in screening all the resumes that cross our path, ensuring we find the perfect MATCH.
- Hands-on, from interview process, placement and beyond, making sure that solid relationships are cemented.
- Continually keeping abreast of South Africa’s stringent Labour Laws.
Why should you be going through the painstaking process of sifting through a mountain of CV’s?
Your focus needs to be on your job function, most times you end up just recruiting someone out of pure frustration, exhaustion and desperation.
It is vitally important not to rush a recruitment process.
Our service TURN AROUND TIME is our success factor.
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