This position is responsible for providing an excellent service to all Weylandts clients. You will be required to use excellent communication, interpersonal and networking skills to grow your sales pipeline.

This position will be based in our Kramerville Showroom in Johannesburg. 

 Main Accountabilities: 

 Financial Management

• Consistently meet and exceed monthly and YTD –
  • Cash Collected (Net of VAT), and
  • Discount Target
• Drive new sales opportunities through a variety of innovative methods

 Customer/ Brand Management 360°

• Drive exceptional customer service with full accountability for customer engagement and communication
• Assist clients and ensure that their needs are identified and met
• Act as the single point of contact for the client
• Ensure that care instructions are explained
• Maintain general housekeeping and ensure that all items are priced and displayed correctly
• Ensure training compliance in line with company policy

 Operational Management

• Ensure that processes detailed below are executed efficiently and as per company policy
  • Sales Orders
  • Account Management
  • SR Management / Resolution
  • Stock take
  • Studio Referral
  • Decorator / Partner Program

 Qualifications: 

• Grade 12/ Matric
• Relevant diploma/ degree advantageous e.g. Interior Design

 Experience and skills: 

• Minimum of 5 years’ work experience
• Previous experience in consumer-centric environment
• Proven record of meeting and exceeding sales targets
• Excellent communication, interpersonal and networking skills
• Comfortable working with different systems and technology, including POS and stock management systems
• Must be available to work retail hours including weekends and public holidays
• Passionate about décor and Weylandts furniture and homeware products.
• Valid driver’s license and own vehicle essential

 Behavioural Competencies: 

We are looking for a customer-centric self-starter with high energy levels. You will need to have excellent communication, interpersonal and networking skills to drive high levels of customer satisfaction through the delivery of excellent business processes.