Candidate Requirements

•Ability to manage difficult situations professionally and empathetically.

•Target/ Achievement driven

•Strong organizational and self motivation skills

Influence, Integrity

•Excellent Communication Skills ( Verbal & Written)

•Good telephone & E-mail etiquette

•Ability to work under pressure

•Dependable

•Accurate, Organized and able to multitask

•Develop and maintain relationships with customers

•High Work Standards and handle high volumes of Complaints effectively

•Self Management

•Attention to detail

Ability to learn in social media management, customer service, or a related field.

•Proficiency in Excel

•Strong problem-solving abilities and a customer-first mindset.

•Familiarity with social media analytics tools and reporting.

•Ability to work independently and as part of a team.

•Passion for engaging with diverse communities and building brand loyalty