Starke Ayres is the foremost African specialist and global supplier of premium vegetable, flower and lawn seed varieties – both for commercial and home garden planting. The following position has become available for a Receiving and Dispatch Clerk, based in Pietermaritzburg. The purpose of this role is ensuring all orders from walk-in customers and seed reps are processed promptly and efficiently as per Customer’s requirements, assists with Receiving and Dispatching.

RESPONSIBILTIES:

• Assist with Receiving and Dispatching of orders internal and external.


• Check stock received Bi-weekly according to Transfers, bringing any discrepancies to the Supervisor's attention.


• Check stock according to picking slips, bring any discrepancies to the Supervisor's attention.


• De-briefing of all POD’s and Credit/Return notes.


• Assist with daily stock checks, ensuring stock holding is correct, bring any discrepancies to the Supervisor's attention.


• Assist with Bi-Annual Stock Takes


• Maintains filing of POD’s and Credits on a daily/weekly & monthly basis.


• Yearly binding and Docu-banking of all documentation.


• Handle customer inquiries telephonically or refer to company Rep.


• Assist all call in customers, Process orders, and order in stock if no sufficient stock.


• Identify and escalate priority issues.


• Providing necessary feedback to Sales Representatives/ Customers.

REQUIREMENTS:

• Grade 12 National Senior Certificate (Essential)


• 2 Years experience as admin/customer service/receiving and dispatch clerk (essential)


• 2 years experience in route planning ensuring effective and efficient deliveries


• Computer literate (Microsoft office)


• Ability to work with others


• Ability to work in FMCG


• Ability to work under pressure