Job Purpose:
To support all talent management operations and activities within the business ensuring the business
remains both an employer of choice and a high performing organization.

Job Responsibilities: Main areas of responsibility will include:
• Employee Relations management
➢ Assist and resolve employee queries, requests, and concerns.
➢ Handle conflict management and mediation.
➢ Support internal communication.
➢ Provide counseling and coaching on personal and business-related matters.
➢ Advise management on internal processes, policies, procedures, labor law, and
employee relationship management.

• Conduct labour relations processes as per Company policy and SA labour law including:
➢ Compilation of warnings.
➢ Management of grievance processes. and preparation of necessary paperwork. Minute-taking during consultations/meetings
➢ Prepare for the Company at CCMA

• HR system management (DNA)
➢ Submit payroll information to the Payroll Administrator
➢ Assist with the review for the payroll input and any queries emanating from the input.
➢ Handle leave queries.
➢ Capture and manage training, performance, and IR data in the DNA ESS system.
➢ Provide monthly employee headcount reports to Finance.
➢ Draw and analyse system reports as required.
➢ Analyze and report on a variety of HR metrics across the business both ad-hoc and monthly.
➢ Update company organogram and telephone list

• Accountable for recruitment and onboarding process
➢ Manage the relationship with external recruitment agencies where positions are to be filled.
➢ Receive and review candidate submissions prior to submitting them to the hiring manager for review.
➢ Arrange interviews as required and provide feedback to external recruitment agencies / candidates.
➢ Preparation of employment agreements for new employees
➢ Monitoring that new agreements are signed and filed in the employee folder.
➢ Requesting all the recruitment / onboarding verification checks if the recruitment is not done via an agency.
➢ Ensure all documentation for a new employee is complete and filed in the employee folder.
➢ Manage Group Life Benefits with third party provider.
• Employee exit procedures
➢ Ensure resignations and termination paperwork is complete and submitted to payroll
• Manage Company Employment Equity
➢ Co-ordinate committee meetings
➢ Minute meetings.
➢ Ensure committee documentation is signed
➢ Complete all forms for DoL

• Manage the regulatory submissions
➢ Manage the annual calendar for regulatory reporting / submissions to ensure deadlines are not missed
➢ Preparation and submission of the annual Employment Equity data
➢ Preparation and submission of the annual ROE data
• Manage Department of Labour Inspections
• Manage and submit any Injury on Duty claims
• Complete HR tasks on key strategic projects to ensure successful implementation
• Ongoing engagement with  business partners to ensure alignment with key processes
• Set-up and conduct HR surveys as required
• Assist with training and development, content creation, assist with updating and maintaining the
Learning Management System
• Compile and check data / information for Company newsletter and presentations
• Work closely with management and employees to improve work relationships, build morale
and increase productivity and retention
• Champion Company culture and values
• Research HR trends and best practice to suggest new HR strategies

Qualifications
• Matric
• Relevant Tertiary qualification preferably an HR Diploma OR Degree
• A minimum of three (3) years’ experience in a similar position
• Must thoroughly understand SA labour and employment law
• Must be proficient in Excel, Word, Powerpoint and Outlook (Microsoft Suite)

Job Competencies
• Own transport and valid driver’s license
• Excellent time management, well organized and planned i.e., deadline driven and able to prioritize
a high workload.
• Excellent attention to detail
• Above average computer literacy in MS Word, Excel, Outlook and PowerPoint
• Customer Service orientated
• Can manage a high stress and pressurized environment
• Excellent communication skills (able to communicate with a diverse range of people at all levels
of an organization)
• Business writing skills are important
• Excellent people skills and EQ
• Must be willing to go the extra mile
• Technology driven
• Basic calculations (ability to work with numbers)
• Self-actualization (capacity to assert oneself)
• Motivation (ability to motivate others)
• Negotiation (in a spirit of co-operation with the aim of an amicable outcome)
Tactful and diplomatic (courteous and respectful manner)
• Excellence orientation (set and achieve high standards & ongoing improvement)
• Feedback (provide positive, helpful & productive feedback)
• Liaison (establish effective personal contact / channel for Communication between parties)
• Written and verbal communication (convey information through written / verbal instruction)
• Decisiveness (ability to make decisions, render judgment, take action & apply corrective
measures)
• Evaluating (ask questions, analyze, give attention to, and attend to detail)

Attributes
• Mature and outgoing individual
• Well-groomed and highly presentable
• Well organized individual with a high attention to detail
• Positive individual
• High level of energy
• Self-driven and willing to go the extra mile
• A high level of perseverance
• Be patient, tolerant and diplomatic
• Ability to work as part of a team
• Analytical thinker
• Problem Solver