Vacancy Details
Employer: Core Group
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.
Within the iStore, our Concierge’s mission is discovering customers’ needs. You will be responsible for greeting customers and ensuring all customers are directed accordingly to receive efficient service.
You need to have:
- Completed Matric
- Sales Experience/Customer Service Experience
- Passionate about our products and assisting customers
The right person for this role is someone with
- Customer Focus, developing great customer relationships and providing the best solutions according to customer needs
- Effective Communication, Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools
- Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
- Tenacity, demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
Apply today!
6 people have applied for this job. 75 people have viewed this job.
About Core Group
We offer people the most exciting information, communication and entertainment technology for work and play and service them through our network of re-sellers and our own retail outlets.
At the core of our business is the Apple brand. We are the sole distributors for Apple in South Africa. In support of Apple, our accessories brands offer products that enhance this technological eco-system.
iStore is an Apple Premium Reseller (APR) which is a dedicated hub for Apple products and accessories. With 18 Stores conveniently situated across the Country, iStore is the largest APR in Southern Africa. iStore aims to maximize customer value offerings by providing an authentic Apple experience and offering customers exclusive services such as in-store complimentary training, technical support and technical set-up. iStore offers contracts on various mobile networks as well as a 2 year extended warranty option with iCare Plus.
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