Job Title: Night Auditor/ReceptionistLocation: Limpopo, South AfricaEmployment Type: Full-TimeAbout Us:Nestled in the heart of Limpopo, our luxury 5-star hotel offers an unparalleled experience in hospitality. We pride ourselves on delivering exceptional service, ensuring our guests enjoy a relaxing and refined stay. We’re looking for a dedicated and professional Night Auditor/Receptionist to join our esteemed team, ensuring smooth operations during night hours and delivering an outstanding guest experience.

Key Responsibilities:

• Perform night audit processes, ensuring all financial records and transactions are accurately balanced and accounted for
• Manage front desk responsibilities, including check-ins, check-outs, and guest inquiries
• Provide exceptional customer service, anticipating guest needs and addressing any concerns promptly
• Maintain security standards during night hours, including monitoring hotel entrances and maintaining guest confidentiality
• Prepare reports, update reservations, and manage guest profiles in the hotel management system
• Assist with guest requests, from room service to concierge services, ensuring a seamless guest experience

Qualifications:

• Previous experience in a 5-star hotel environment or similar high-end hospitality setting
• Strong understanding of financial processes and night audit tasks
• Excellent communication and interpersonal skills, with a customer-centric approach
• Proficiency in hotel management software (e.g., Opera, Fidelio, or similar systems)
• Ability to work night shifts with a focus on security, accuracy, and guest satisfaction

Benefits:

• Competitive salary package
• Opportunity to work in a prestigious 5-star environment
• Professional growth and development in a luxury hospitality setting
• Employee discounts on services and amenities