IT Manager (JB4885)
Tzaneen, Limpopo
R40 000 to R45 000 a month CTC
Permanent

A leading provider of high-quality kitchen appliances and cookware is looking for an IT Manager. This company offers a wide range of products designed to enhance the cooking experience. Their offerings include multi-cookers, blenders, rotisseries, pressure cookers, and more, all crafted to combine innovation, functionality, and style. Committed to customer satisfaction, they provide free delivery, easy returns, and extensive warranties on their products

Minimum Requirements:
National Diploma in Information Technology or equivalent certification.
A+, N+, and Microsoft Certification.
5-10 years of IT Management experience.
Minimum of 8 years working experience in the following areas:
Computer hardware and software systems and programs.
Computer networks, including network administration and installation.
Computer troubleshooting.
Computer viruses and security protocols.
E-mail and internet programs.
Microsoft Windows and Server Operating Systems.
Managing a domain using Active Directory and Terminal Services.
Database structure management, data access, and extraction.
Sage 300 (Accpac) and Sage CRM, including front-end and back-end management.
IIS and Web Services.
SSRS Report Writing.
WMS (Warehouse Management System) Integration.
API Integration.
Java or Angular JS, with basic debugging skills.
Strong management and supervisory skills.
Proficiency in installing and administering computer hardware, software, and networks.
Team-building capabilities.
Analytical and problem-solving skills.
Effective decision-making abilities.
Strong verbal, presentation, and listening communication skills.
Excellent written communication skills.
Effective stress management.
Efficient time management.
Honesty and trustworthiness.
Respectfulness.
Cultural awareness and sensitivity.
Flexibility

Duties and Responsibilities:
Plan, organize, direct, control, and evaluate information systems and electronic data processing (EDP) operations
Oversee the telecommunications systems of the company
Develop and implement policies and procedures for data processing, computer systems, and operations
Meet with managers to discuss system requirements, specifications, costs, and timelines
Hire and manage IT personnel and contractors for systems design, development, and administration
Manage budgets and expenditures for computer systems
Troubleshoot hardware, software, and network communication systems
Stay current on company hardware and software updates and functionality
Maintain up-to-date knowledge of the company network and communication systems
Provide orientation and training to new users on technology systems
Offer individual training and support as needed
Recommend improvements for information and communication technologies
Maintain an accurate inventory of technology hardware, software, and resources
Assess and manage all technical issues
Oversee firewall management
Keep a log of repairs and maintenance needs
Make sourcing and purchasing recommendations for new technology resources
Manage network access for all staff
Manage workstations, hardware installations, and updates
Oversee essential company software functionality
Provide network access and user account management
Maintain technology security protocols
Enforce a complex password system
Manage IP addressing for systems
Ensure backup solutions are properly configured and current
Maintain and manage backup solutions to prevent data loss
Implement and maintain disaster management plans and procedures
Test backup integrity and disaster management plans quarterly for data integrity
Recommend new backup technology resources as needed
Manage data access for all staff
Support and manage CRM and ERP systems, specifically Sage 300 (Accpac) and Sage CRM
Coordinate communication between developers, project managers, and end users
Provide first-line support and training to end users
Escalate and follow up on issues requiring developer intervention
Ensure live, development, and test environments are functional and accessible
Conduct regular backups, particularly before major updates or changes
Perform additional duties as required

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.