- Cape Town Northern Suburbs
- Salary: R7 500.00 - R8 800.00 Per Month (Negotiable)
- Job Type: Permanent
- Sectors: Admin Medical
- Benefits: Training
- Reference: copy-1610430
Vacancy Details
Are you a fast-paced, multitasking pro with a passion for animals? Join our well-established and lively veterinary practice as our new Veterinary Receptionist! This isn’t your typical receptionist role – we need someone who thrives under pressure, knows their way around a busy switchboard, and can handle anything from organizing client appointments to managing critical information flow between clients and veterinarians. If you’re friendly, organized, and dedicated to making every pet and client feel welcome, read on and apply today!
What You’ll Be Doing:
- Providing friendly, efficient support to clients and team members by answering calls and managing the switchboard
- Assisting clients with appointment scheduling, pet food, and medicine needs
- Ensuring messages and updates get to veterinarians with all the necessary details
- Coordinating schedules and procedures, keeping everyone in the right place at the right time
- Maintaining clear communication between clients and veterinarians to ensure top-notch care
- Updating systems and records so important information is easily accessible
- Processing over-the-counter sales of pet supplies, food, toys, and other care items
Working Hours:
Mondays to Fridays with alternating shifts: 07:00 – 13:00 or 13:00 – 19:00
Every 3rd Saturday and Sundays: 08:00 – 17:00.
You will be required to work Public Holidays.
We value every application but may only be able to respond to those short-listed. If you haven’t heard back within three weeks, feel free to follow up via email on your application status. Short-listed candidates may also be asked to complete an online interview as part of our selection process.
If you’re energized by the idea of a challenging role in a supportive, animal-loving environment, we’d love to hear from you! Apply now and take the first step toward joining our dedicated team.
Required Skills
- Receptionist: 1 to 2 years
- Scheduling: 1 to 2 years
- Client Service Oriented: 2 to 3 years
- Computer Literacy Skills And Experience: 4 to 5 years
Candidate Requirements
What It Will Take:
- At least 1 year of experience as a receptionist in a busy medical or veterinary environment
- Familiarity with veterinary products and services
- Strong computer skills with a willingness to learn new systems quickly
- Detail-oriented and dedicated to thorough, accurate work
- A team player who thrives in a collaborative environment
- Fantastic communication skills, with a polite and professional demeanor
- Resilient under pressure and able to work calmly in high-stress situations
- Empathy and patience in handling anxious clients and pets
- Excellent organizational and prioritization skills
- A knack for anticipating others’ needs before they even ask
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