Functional
    
* Leads engagements at vertical / program / client level
    
* Understands business requirements and provides appropriate solutions to benefit the business
    
* Has the ability to identify superior improvement opportunities
    
* Knowledge of quality assurance, process improvements, domain, etc
    
* Monitoring and Reviewing

Leadership
    
* Fosters a spirit of collaboration and team work
    
* Ability to relentlessly pursuing excellence

General
    
* Conformance to policies / compliances with auditing skills and eye for details
    
* Ability to coach and give feedback on an ongoing basis.
    
* Interviewing skills
    
* Strong written and verbal communication Skills.
    
* Problem solving skills
    
* Ability to resolve conflicts constructively and lead in a continually challenging environment