Junior Verkoopskonsultant

Ons kliënt, geleë in Durban, is 'n toonaangewende speler in die handel van edelmetale, insluitend goud. Hulle is toegewy aan die verskaffing van uitsonderlike kliëntediens in 'n professionele omgewing, met 'n fokus op die bou van vertroue en langtermynverhoudings met kliënte. Hul span bied insiggewende advies en mededingende tariewe, wat kliënte bemagtig om die waarde van hul beleggings te maksimeer.

Ligging: Durban-Umhlanga

Salaris: R12,000 per maand

Werksure: Maandag tot Vrydag: 08:30 – 17:00, Saterdae (op rotasie, elke 2de Saterdag): 09:00 – 14:00, Openbare vakansiedae (op rotasie, elke 2de vakansiedag): 09:00 – 13:00

Begindatum:

Posoorsig:
Ons is op soek na 'n gemotiveerde Junior Verkoopskonsultant met die potensiaal om in 'n Senior Verkoopsrol te groei. Hierdie pos is ideaal vir iemand wat gretig is om hul vaardighede in verkope, kliëntediens en winkelbestuur te ontwikkel. As 'n Junior Verkoopskonsultant sal jy 'n belangrike rol speel in die daaglikse bedrywighede van die winkel en uitstekende kliëntediens verseker, terwyl jy werk om in 'n senior rol te ontwikkel.

Hoofverantwoordelikhede:

Winkelbedrywighede:

• Maak die winkel veilig oop en toe volgens handelsure.
• Verseker die winkel is te alle tye netjies, skoon en gereed vir kliënte.
• Help met die bestuur van verkope, winsgewendheid en kliëntebasis.
• Hanteer Krugerrand-, Cast Bar- en Minted Bar-bestellings met die Hoofkantoor.
• Verseker voorraad op POS is korrek en rapporteer enige probleme.
• Volg alle POS-verwante veranderinge na en rapporteer probleme aan die Winkelbestuurder.
• Bestuur die winkel se voorraad en skakel met die Finansiële Bestuurder vir buite-begroting versoeke.

Kliëntediens:

• Hanteer kliënte-navrae, klagtes en komplimente volgens die maatskappy se prosedures.
• Handhaaf 'n hoë standaard van kliëntediens en 'n professionele omgewing.
• Neem deel aan in-winkel bemarkingsinisiatiewe en handelsmerkbevordering.
• Verseker tydige en professionele kommunikasie met kliënte per e-pos en telefoon.

Nakoming en Prosedures:

• Verseker alle papierwerk, verkoops- en aankoopdokumente word akkuraat voltooi en op die POS gelaai.
• Help met winkeloudits en verseker nakoming van alle stelsels en prosedures.
• Eskaleer enige onseker of ongewone aankope en verkope aan die verantwoordelike persoon.
• Verseker kontantboeke word akkuraat hanteer en aangeteken.

Voorraadbeheer:

• Bestuur voorraadbeheer van begin tot einde en verseker alle prosedures word gevolg.
• Versoek goedkeuringsnotas vir verkope en verseker dat daar geen afwykings is nie.

Vereiste Vaardighede:

• Sterk verbale en geskrewe kommunikasievaardighede.
• Vaardig in beide Engels en Afrikaans.
• Uitstekende numeriese vaardighede en aandag aan detail.
• Doelgerig, georganiseerd, en 'n spanwerker.
• Goeie tydsbestuur en sterk etiese benadering.
• Professioneel, goed versorg en betyds.
• 'n Positiewe houding en die bereidheid om saam met die maatskappy te groei.

Hierdie pos bied 'n uitstekende geleentheid vir groei binne die maatskappy, met die kans om oor tyd in 'n Senior Verkoopsrol te vorder.

Junior Sales Consultant

Our client, located in Durban, specializes in the trading of precious metals, including gold. They are dedicated to providing exceptional customer service in a professional environment, focusing on building trust and long-term relationships with clients. Their team offers insightful advice and competitive rates, empowering customers to maximize the value of their investments.

Location: Durban-Umhlanga

Salary: R12,000 per month

Working Hours: Monday to Friday: 08:30 – 17:00, Saturdays (rotational, every 2nd Saturday): 09:00 – 14:00, Public Holidays (rotational, every 2nd holiday): 09:00 – 13:00

Job Overview:
We are seeking a motivated Junior Sales Consultant with the potential to grow into a Senior Sales role. This role is ideal for someone who is eager to develop their skills in sales, customer service, and store operations. As a Junior Sales Consultant, you will play an essential part in maintaining the daily operations of the store and ensuring excellent customer service while working towards growing into a more senior role.

Key Responsibilities:

Store Operations:

• Open and close the store safely and on time.
• Maintain the store's presentation, ensuring it is immaculate and customer-ready at all times.
• Assist with store sales, profitability, and maintaining the customer base.
• Manage Krugerrand, Cast Bar, and Minted Bar orders with Head Office.
• Ensure inventory on POS is accurate and report any issues.
• Adhere to POS-related changes and report issues to the Store Manager.
• Maintain stock essentials and escalate out-of-budget requests to the Financial Manager.

Customer Service:

• Manage customer queries, complaints, and compliments according to company procedures.
• Drive excellent customer service standards and maintain a professional environment.
• Engage in in-store marketing initiatives and brand promotion.
• Ensure timely and professional communication with customers via email and phone.

Compliance and Procedures:

• Ensure all paperwork, sales, and purchase documents are completed accurately and uploaded onto the POS.
• Assist with store audits and ensure compliance with all company systems and procedures.
• Escalate any unusual or uncertain purchases and sales to the responsible person.
• Ensure petty cash is handled, counted, and reported accurately.

Stock Control:

• Manage stock control from end to end, ensuring stock items are accounted for and procedures followed.
• Raise approval notes for sold stock and maintain accountability for any discrepancies.

Required Skills:

• Strong verbal and written communication skills.
• Proficient in both English and Afrikaans.
• Excellent numerical skills and attention to detail.
• Goal-oriented, organized, and a team player.
• Good time management and a strong ethical approach.
• Professional, well-groomed, and punctual.
• A positive attitude and a willingness to grow with the company.

This role offers an excellent opportunity for growth within the company, with the chance to progress into a Senior Sales position over time.