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Customer Service Administrator

Strand
Salary: Market Related
Job Type: Permanent
Sectors: Admin Sales
Reference: SW005170/CL

Apply before Nov 30 2024 | 25 Days left

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External Application

Vacancy Details

Employer: Helderberg Personnel cc

Somerset West (Macassar): My client, a well-established South African supplier of superior tyre brands to the national and international market, has a vacancy for a Customer Relations Administrator with a customer-centric approach to join its’ dynamic Sales Team.

Purpose of the role: To provide vital support to the regional Sales Representatives and manage sales transactions in the region.

Criteria:

Matric or equivalent qualification
Proficiency in English with strong written and verbal skills
Excellent telephone etiquette and skills
High level of computer literacy, particularly in Microsoft Office
Sage / Evo / Sales Software background
Knowledge of Docuware and Skynamo (advantageous)
Experience with warehouse management systems (preferred)
Strong multitasking abilities and workload prioritisation skills
Be a proactive team player with an energetic and warm personality
Customer-centric approach

Key Responsibilities:

Support Sales Representatives by managing regional sales transactions
Provide daily administrative support, including customer relations
Process orders through online sales platforms (experience with portal sales is beneficial)
Utilise Sage/Evo for order and transaction management
Efficiently manage Microsoft Office tasks, especially in Excel and Outlook
Ensure friendly, professional, and responsive service to all customer inquiries

Only candidates residing within a close commuting distance of Macassar will be considered for this position.

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About Helderberg Personnel cc

Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.

Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment to attending to our clients’ needs, culture and values and to ensure that, through comprehensive interviews with candidates, the overall match is determined to ensure a long term relationship. The identity of the client remains confidential at all times. We understand that our function is to ensure that the candidate must become a strategic partner to a business instead of a mere employee. Helderberg Personnel has achieved a steady growth over the last years and we have evolved into one of the leading agencies in the region. We have made placements cross functional, cross industry and up to senior management level.