- Pretoria East
- Salary: R10 000.00 - R16 000.00 Per Month
- Job Type: Permanent
- Sectors: Admin Hospitality Travel & Tourism
- Benefits: Pension Bonus Parking Maternity Leave dreaded disease cover
- Reference: 2230041
Vacancy Details
Employer: KAPAMA PRIVATE GAME RESERVE
We are looking for an enthusiastic reservations consultant to join our strong and efficient reservations team. The position will be in our reservation department based at Head Office in Pretoria.
Key areas of responsibilities:
• Creating and achieving a desired service level to both customers and lodge operations
• Maximizing occupancies by filling empty room gaps
• Liaising with and preparation for guests to enhance their experience at Kapama
• Accurately managing bookings from initial enquiry to booking confirmation and payment
• Receive and give feedback on telephonic, electronic and written enquiries
• Professional and presentable at all times
• Be courteous at all times, even if the client appears to be in the wrong.
• Regular communication with clients regarding reservation
• Timeous follow-ups on all reservations
Candidate Requirements
Knowledge and skills required:
• 3-5 yrs experience in a similar role in hospitality or call center industry.
• Business administration experience
• Able to work under pressure
• Good judgement
• Self-managed
• Energetic and driven
• Result orientated
• Innovative
• Creative
• In-depth knowledge of business and customer needs in Tourism industry (rates, activities, lodge operational procedures etc.)
• Able to work independently as well as within a group
• Efficient Computer skills
34 people have applied for this job. 452 people have viewed this job.
