Mascor is a Company consisting of franchised Automotive, agricultural mechanisation, construction, forestry and fuel. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional and high-quality service and standards of workmanship.

The position for a Shop supervisor at the Caltex Fuel branch of Mascor has become available. This position will ensure the profitability of the shop as well as maintaining the stock and customer service levels.

RESPONSIBILITIES:

SUPERVISORY

• Assist the manager with scheduling, training and supervising shop employees.


• Assist manager with recruitment.


• Schedule daily job assignments for shop employees.


• Assist manager to ensure daily operating procedures are adhered to.


• Enforce compliance of franchise & Company policies and QPRO in store operations.


• Ensure that all promotions are posted timeously.


• Capture all relevant information onto the relevant systems daily.


• Complete all relevant administrative entries as required.

STOCK

• Ensure all stock is displayed according to franchise planogram standards.


• Ensure stock rotation to prevent expired stock.


• Order stock weekly.


• Clear negative stock on hand.


• Transfer stock from the shop to the kitchen.


• Control shrinkage & wastages of stock within industry benchmarks.


• Supervise the weekly stock take.


• Optimal display and availability of stock on all shelves.


• Housekeeping – ensure stock storerooms are neat and tidy.

KITCHEN

• Adjust recipies as needed.


• Ensure correct pricing to achieve GP percentages.


• Limit waste to industry benchmarks.

HEALTH AND SAFETY

• Health and safety regulations should be more than 90% according to franchise standards.


• Ensure all areas are clean and safe.


• Address customer and franchise enquiries timeously.


• Ensure that all employees are dressed in the correct uniform.

REQUIREMENTS:

Qualifications:

Min: Grade 12

Ideal: Certificate in business management

Experience:

Proven work experience as a shop supervisor in the fuel retailing industry.

Legal Requirements:

Valid drivers license

KEY COMPETENCIES

• Strong communication skills.


• Strong supervisory skills.


• Able to handle stress and conflict.


• Strong administrative skills.


• Time management skills.


• Computer literate.