- Cape Town Northern Suburbs
- Salary: Market Related
- Job Type: Permanent
- Sectors: Sales
- Reference: CPT003935/Jol
Vacancy Details
Employer: Time Personnel
- Grade 12, relevant qualification highly advantageous
- Sales Or Marketing Related Qualification [Advantageous]
- Computer Literacy
- Min 5 Years Sales Experience in the Waste Industry
- Tender Compilation Experience
- Strong Customer Liaison Skills
- Negotiation, Planning and Organisational Skills
- Strong Knowledge of Sustainable Waste Management
- Valid Driver’s License
- Assist management with segmenting the market and identifying prospective clients
- Use marketing tools to approach prospective clients following a priority agreed with management
- Attend industry networking events
- Associate with industry and other media and follow trends and best practice
- Prepare quotes to prospects and follow up
- Follow up and close quotes
- Regular liaison with clients to ensure their satisfaction with the company’s service
- Encourage customer retention and customer loyalty
- Capture all required information at key points in the customer life cycle
- Work closely with all departments to ensure the CRM system works effectively for all aspects of the company
- Conduct face-to-face visits with all clients, at least once every 3-months
- Communicate effectively with the management of the company
- Obtain and follow-up on possible new leads / referrals and quote as required
- Provide feedback to the managers meeting on service ratings from clients monthly
- Communicate effectively with the operations managers
- Escalate any concerns or queries to the relevant person, if necessary
- Create reports that include percentages / recycling numbers of clients, their feedback from the service ratings and as well as complaints and compliments
- Communicate with staff on site about their wellbeing and provide feedback on staff morale to operations managers and admin manager
- Ensure that client escalations are implemented on an annual basis or as necessary
- Communicate with operations with regards to annual increases pertaining to costings
- Monitor operations in terms of efficiencies and give input to the operations managers and owner where necessary
- Assist operations, where possible and within reasonable boundaries
- Monitor company performance against service level agreements and flag potential issues
- Attend, plan, and support the company’s events or other related expos / functions
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About Time Personnel
Because we specialise in Companies, not specific industries, our focus is your company’s individual CULTURE and DYNAMICS. We are a Cape Town based boutique recruitment agency, who have been running for 14 years and can, collectively, offer well over 70 years of experience to our clients. We believe each of our clients deserves our time to research and collate all relevant data around their company in order for us to present the best candidates. We do not simply send through a CV.
We ensure the MATCHING has been done to a “T”, which includes your COMPANY and CULTURE requirements, so you only receive the best and we save your TIME!
How do we deliver positive results saving you TIME?
- A unique take-on process, eliminating TIME wasting for all parties concerned.
- Solution driven, for when problems occur.
- Experts in screening all the resumes that cross our path, ensuring we find the perfect MATCH.
- Hands-on, from interview process, placement and beyond, making sure that solid relationships are cemented.
- Continually keeping abreast of South Africa’s stringent Labour Laws.
Why should you be going through the painstaking process of sifting through a mountain of CV’s?
Your focus needs to be on your job function, most times you end up just recruiting someone out of pure frustration, exhaustion and desperation.
It is vitally important not to rush a recruitment process.
Our service TURN AROUND TIME is our success factor.
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