- Limpopo
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality
- Reference: JHB000837/HH
Vacancy Details
Employer: Bright Placements
Our client is seeking a Head of Housekeeping for their prestigious 5-star game lodge, where you will be responsible for overseeing the cleanliness, maintenance, and presentation of all guest accommodations and public areas. You will lead a dedicated team to ensure that our guests enjoy an exceptional level of service and comfort during their stay.
Key Responsibilities:
- Manage and coordinate housekeeping operations to maintain high standards of cleanliness and hygiene.
- Train, supervise, and motivate housekeeping staff to deliver excellent service.
- Conduct regular inspections of guest rooms and public areas to ensure adherence to 5-star standards.
- Develop and implement housekeeping procedures and policies.
- Manage inventory of cleaning supplies and equipment, ensuring cost control and budget adherence.
- Collaborate with other departments to enhance the guest experience.
- Address guest concerns and feedback promptly and professionally.
- Previous experience in a housekeeping management role, preferably in a luxury hotel or lodge.
- Strong leadership and team management skills.
- Excellent attention to detail and a passion for maintaining high standards.
- Ability to work flexible hours, including weekends and holidays.
- Strong communication and interpersonal skills.
- Knowledge of health and safety regulations.
- Proficiency in housekeeping management software is a plus.
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