The Sales Assistant reports to the Administrative and Associate and the Sales, Creative Direction & Associate Roles. • Undertake a selling role to guests in a way that focuses on service excellence and a positive guest experience. • Ensuring the cleanliness, quality and care of equipment, inventory and shop areas. • Administration related to guests’ sales and inventory control. • Assisting in the control of inventory movement and visual merchandising. • Effective communication with departmental teams to ensure guests’ needs are met and the operation runs efficiently. • Active participation in and effective communication and support of the Lodge and conservation message and purpose.