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IT Manager

Somerset West
Salary: Market Related
Job Type: Permanent
Sectors: IT
Reference: SW005165/AM

Apply before Nov 29 2024 | 30 Days left

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Vacancy Details

Employer: Helderberg Personnel cc

Somerset West - My client, a financial services concern, is seeking to employ a skilled and experienced and hands on IT Manager to take ownership of their technology stack, mature and strengthen their policies and procedures and to define future strategies. The ideal candidate will have a background in IT Management within the financial services industry and have a good understanding of working within regulated jurisdictions, latest cyber security developments and a proven track record of vendor management and procurement. As part of a small team there will also be a requirement to be hands-on, supporting business colleagues and helping to manage endpoints and other infrastructure.The post holder reports to the Finance and IT Director.

Key Duties and Responsibilities include:

Windows Server and Desktop Management

Oversee the management and maintenance of Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and file/print services.
Oversee the deployment, configuration, and support of Windows desktop systems across the organisation.
Work with our MSP and other vendors, to monitor system performance, troubleshoot issues, and optimize system resources to ensure high availability and reliability

Project and Vendor Management

To be an advocate for change within the organisation, joining project teams and acting as a stakeholder for technology.
To act as first point of contact with vendors and partners in technology specific projects.
To ensure value for money and good return on investment when negotiating contracts or procurement on behalf of the company

Salesforce Management & Administration

To manage end user access to our production and test Salesforce environments
To develop competence with Salesforce Interface changes: new fields, custom objects, data extraction and imports.
Define and build salesforce reports.

Vulnerability Management

Conduct regular vulnerability assessments on IT systems, applications, and network infrastructure.
Implement and maintain security patches, updates, and configurations in line with best practices.
Collaborate with colleagues to develop and enforce security policies and procedures.

Backup and Disaster Recovery

Help to develop, implement, and maintain backup strategies and disaster recovery plans to ensure data integrity and system availability.
Regularly test and update disaster recovery plans to align with business continuity requirements.

Documentation and Reporting

Maintain detailed and accurate documentation of system configurations, processes, and procedures.
Generate reports on system performance, security status, and compliance for IT management.
Maintain an accurate asset register of hardware, software and certificates.

User Support and Training

Provide 1st and 2nd level support to end-users for escalated IT issues when required.
Conduct training sessions and create user guides to enhance user proficiency with IT systems.

Competencies required include:

5+ years of experience in a technology role, ideally within the financial services sector.
The ability to define and develop policies and the procedures to support them both for technology and ancillary functions, e.g. Password policy, Joiner/Mover/Leaver policy, RBAC.
Understanding of Microsoft Intune for device and policy management.
Experience in vulnerability management and security best practices.
The ability to build strong working relationships with internal stakeholders and key vendors.
Strong communicator at all levels, verbal and written.
Familiarity with backup solutions, disaster recovery planning, and execution.
Strong problem-solving skills and the ability to work under pressure.
Ideally relevant certifications such as CompTIA Security+

The ideal candidate will have a background in IT Management within the financial services industry and have a good understanding of working within regulated jurisdictions, latest cyber security developments and a proven track record of vendor management and procurement. As part of a small team there will also be a requirement to be hands-on, supporting business colleagues and helping to manage endpoints and other infrastructure.

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About Helderberg Personnel cc

Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.

Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment to attending to our clients’ needs, culture and values and to ensure that, through comprehensive interviews with candidates, the overall match is determined to ensure a long term relationship. The identity of the client remains confidential at all times. We understand that our function is to ensure that the candidate must become a strategic partner to a business instead of a mere employee. Helderberg Personnel has achieved a steady growth over the last years and we have evolved into one of the leading agencies in the region. We have made placements cross functional, cross industry and up to senior management level.