• Troubleshoot and resolve hardware and software issues for end-users.
• Install, configure, and maintain the operating systems and software applications.
• Provide technical support in person, via phone, or remotely.
• Maintain inventory of IT equipment and software licenses.
• Assist in network monitoring, user account management, and IT projects.
• Document technical procedures and user guides for support processes.
• Work closely with IT Teams to ensure systems are updated and maintained.
• Participate in training and onboarding for new staff as needed.

• Matric / Grade 12 or equivalent qualification essential
• Minimum 3 years relevant experience in a similar role
• Good understanding of MS Server software and management thereof.
• Excellent understanding of MS Office (Word, Excel, PowerPoint, etc.) Skills Required
• Understanding of Server software, it’s implementation and maintenance
• Knowledge of Active Directory on MS Server
• Creating of Users/Roles in a Domain environment
• Understanding of TCP/IP
• Strong Problem solving & Analytical skills
• Technical understanding of IT infrastructures
• Good knowledge of PC's/Printers and fault finding
• Communication skills (Verbal and Written)
  

Contact Hire Resolve for your next career-changing move.

• Apply for this role today, contact Gaby Turner at gaby.turner@hireresolve.us or Carmen Schafer at carmen.schafer@hireresolve.us
• You can also visit the Hire Resolve website: hireresolve.us or email us your CV: itcareers@hireresolve.za.com

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.