- Gauteng
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality General
- Reference: 111201
Vacancy Details
Employer: Hollywoodbets
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for Bartender to be based in Kempton Park, Gauteng. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will be responsible for mixing and serving drinks and/or snacks or food to punters/customers, directly or through waitrons. Ensure exceptional customer service and ensuring clean and tidy service areas.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
- Experience in the service industry.
A Bonus To Have:
- Experience with POS system.
- Stock Management.
What You’ll Do For The Brand:
- Ensure uniforms are adhered to and in accordance with the dress code. Ensure that you look presentable to the customers as you are the face of the company and need to present a professional image.
- Ensure bar area is neat and tidy prior to Ensure that the same standard is kept during service times to ensure that the service area is neat and tidy at all times. Ensure service area is cleaning before customers are seated. There should be no empty glassless, Beverage containers, excess cutlery or crockery on the service area. Clean glasses, utensils, and bar equipment. Condiments, water, ice, napkins, straws etc. is replenished.
- Prepare stock requisition the night before but no later than an hour before opening time. Identify fast selling items and increase requisition and take into account relevant trends, busy periods/events that might increase stock Submit to F&B Supervisor, receive stock from F&B Supervisor as per requisition form and sign. Ensure that opening stock is recorded.
- Ensure fridges are sufficiently stocked and ensure stock rotation at all times
- Ensure Float is Count in present of F&B Supervisor, if there is a shortage advise F&B Supervisor prior to opening.
- Greet customers and thank guests, always acting in a pro-active and positive Show interest to the customer/punter, pay attention when they speak and maintain eye contact during conversations.
- Present menus to customers/punters and answer questions about menu Advise on daily specials and make recommendations upon request. Promote food and beverage items. Communicate in a clear and professional manager and address the customer in a respectful manner.
- Serve orders beverages and/or snacks or food timeously. Check with customers to ensure they are enjoying their beverages and/or meals and take action to correct any problems
- Take beverage and/or food orders as soon as the customer/punter is Ensure beverage order is taken within five minutes after menu is presented. Food/ snack orders are placed if requested. If required check customers identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages should the customer appear to be under aged
- Write the orders on order slips to ensure the correct order is After receiving the order, immediately enter the order onto POS (GAAP) to ensure the order is generated.
- Follow up on food delays from the kitchen, advising punters/customers on delays and regularly communicating the status of the order
- Ensure customer/ punter complaints are dealt with efficiently. Record all complaints in the complaint log and communicate all complaints to the supervisor.
- Collect payments from customer either by cash or Correctly record the payment. Thank the customer/punter for the tip. Any voids to be authorized by the F&B Supervisor.
- Reconciliation of all sales and cash/credit card payments to ensure that all monies are accounted for. Shortages will be dealt with Accountable for all the sales recorded under your account during the shift.
- Print Generic stock sheets of actual stock count names and Count Stock sign next to changes with F&B Supervisor. Disclose all breakages and wastage to F&B Supervisor
- Ensure that all personal food and beverage purchases are signed off by the F&B supervisor and are checked once received to Ensure that the VIP security gets the signed slip for the purchases before leaving the premises.
- Ensure the service area is clean and tidy in preparations for the next shift .
- Ensure that internal procedures are adhered to.
- Any ad hoc duties that might be required.
What You’ll Bring To The Team:
- Good communication and interpersonal skills.
- Excellent Customer service skills.
- Demonstrate a high level of integrity, trustworthiness and reliability.
- Portray strong attention to detail, whilst maintaining efficiency.
- Must have a strong sense of accountability.
So, are you ready to level up, learn, and perform at your best? Apply now!
Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.
25 people have applied for this job. 332 people have viewed this job.
About Hollywoodbets
At Hollywoodbets, we believe that everyone should be treated like a STAR. Whether they are in one of our retail branches or online in the comfort of their own home, all our customers get the larger-than-life Hollywood experience, glitz, glamour and world-class entertainment. But behind the success of every Hollywood Star, is a dedicated and hard-working Team, who strive for success.
Born and bred on the sunny coast of Durban, our brand has expanded beyond our 90 branches to offer state-of-the-art online, telephonic and mobile betting platforms on a global scale.
Our success is driven by our Purple Team who pride themselves on first-class customer service while working together to go beyond the limits, ensuring that we are the bookmaker of choice in South Africa, Mozambique, Kenya, Ireland and the UK.
Being a part of our Team also means being associated with sporting stars like the Hollywoodbets Dolphins, Cell C Sharks as well as Premiere League football club, Brentford FC. Team Members can take pride in being part of a company that has naming rights to the Hollywoodbets Kingsmead cricket stadium, Hollywoodbets Kings Park rugby stadium and racecourses such as Hollywoodbets Greyville, Hollywoodbets Scottsville, Hollywoodbets Kenilworth and Hollywoodbets Durbanville.
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