Vacancy Details
Employer: Unique Personnel
Job Purpose
To generate referrals through strong relationships and sound product and service detailing to existing and potential referrers
To provide support and training to healthcare providers and end-users for the effective use of medical devices
Tasks and responsibilities
Conduct patient assessments for referred patients needing HVP
Conducting product demonstrations and presentations to healthcare providers and end-users
Providing product and technical support and training to healthcare providers and end-users to ensure the safe and effective use of medical devices
Developing and maintaining relationships with customers, including hospitals, clinics, and other healthcare facilities to garner referrals
Providing feedback to product management / quality team on the features and performance of medical devices
Staying up-to-date with the latest developments in the medical device industry, including new products and technologies
Participating in trade shows and other industry events to promote medical devices and provide technical support to customers
Collaborating with sales and marketing teams to develop strategies for promoting and selling medical devices
Ensuring that all activities comply with regulations and ethical standards
Recording all actions and interactions accurately and timeously using the specified company mechanisms
Ensuring the safe keeping and control of all company owned assets and equipment entrusted to you
To generate referrals through strong relationships and sound product and service detailing to existing and potential referrers
To provide support and training to healthcare providers and end-users for the effective use of medical devices
Tasks and responsibilities
Conduct patient assessments for referred patients needing HVP
Conducting product demonstrations and presentations to healthcare providers and end-users
Providing product and technical support and training to healthcare providers and end-users to ensure the safe and effective use of medical devices
Developing and maintaining relationships with customers, including hospitals, clinics, and other healthcare facilities to garner referrals
Providing feedback to product management / quality team on the features and performance of medical devices
Staying up-to-date with the latest developments in the medical device industry, including new products and technologies
Participating in trade shows and other industry events to promote medical devices and provide technical support to customers
Collaborating with sales and marketing teams to develop strategies for promoting and selling medical devices
Ensuring that all activities comply with regulations and ethical standards
Recording all actions and interactions accurately and timeously using the specified company mechanisms
Ensuring the safe keeping and control of all company owned assets and equipment entrusted to you
Candidate Requirements
Qualifications and Competency CriteriaEssential: Grade 12
Preferred Bachelor's degree in a relevant field, such as biology, engineering, or healthcare
Job specific in-service training to understand customer needs, and associated products
Proficiency will be determined by both theory test results and practical assessments
Periodic assessments and performance evaluations to assess ongoing competency
Experience
2-3 years of experience in sales, customer service, healthcare industry or technical support
Knowledge of the “sleep industry” is favorable
Previous experience with medical aid auths and claims process is preferable
Proficiency in Microsoft Office suite
Knowledge, Skills, and Abilities
Fluency in English and Afrikaans
Strong written and verbal communication skills
Drivers license code B (manual)
Own reliable transport essential – no company car provided
Ability to work well under pressure
Willingness to be available after hours if necessary
Display strong attention to detail
Ability to multitask, prioritize and remain organized
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