Vacancy:                     New Business Development Representative

Reporting to:               Sales Manager

Overall Purpose of the Job: The incumbent will be responsible for sales of the company’s cleaning services, while ensuring consistent, profitable growth in sales revenues.

Minimum Requirements

• Minimum of 3 years’ experience in Cleaning / Service Industry – preferably from a solution contract sales industry
• Experience in selling soft services / similar services would be an advantage
• Tertiary qualification (preferred)
• Fully computer literate on MS Office, Advanced word, excel and PowerPoint skills
• Cold calling and telemarketing where necessary
• Experienced in sourcing new business, conducting “Needs Analysis” and preparing custom solution proposals.
• Proven sales track record achieving sales targets
• Excellent communication and presentation skills (written and verbal)
• Good interpersonal skills
• Ability to interact with clients at all levels
• Assertive
• Valid SA driver’s license and own vehicle

Job Specification

• Works with a defined sales quota focusing on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations
• Achieve monthly sales targets as set out in budget
• Correctly cost new business achieving the maximum margin on new business
• Ensure contracts are correctly signed and filed for new business
• Plan, set budgets and targets
• Prepare quotes and present to clients as soon as possible meeting the client’s expectations
• Prepare proposals which clearly set out the terms and conditions for the proposed contract / tender
• Prospects potential customers within the target profile
• Develop, build and maintain strong relationships with potential customers
• Develop innovative and creative solutions to identify and develop new customers
• Proposes and closes sales that achieve set company target according to company policies and procedures
• Sustains sales activities; appointments, proposals, cold calls, database updates and reporting
• Keeps abreast of changes in technology and ability to increase knowledge of the cleaning industry and services the company offers
• PRO at client functions
• Maintain contact with existing clients and develop new business
• Timeous handling of queries
• Where appropriate provide alternatives to ensure we get the business
• Formally introduce operations staff to new clients before commencement
• Ensure operational staff receives the correct documentation to start contracts or special job
• Provide onsite assistance on start of contract
• Follow-up with operations to ensure that contract is functioning in accordance with specifications
• Plan weekly sales prospects
• Prepare and present weekly / monthly sales reports at month end / weekly sales meetings
• Target projects
• Re-quoting at existing business
• Assist with training of new sales staff
• Survey prospective clients’ premises and compile quotations based on an agreed working rate per square meter as per specifications
• Able to handle a number of different assignments at the same time 

Behavioural Competencies:

• Demonstrates a drive to succeed and be able to work independently to build a pipeline of business in order to grow company revenue
• Demonstrates a high degree of honesty, integrity, diligence, charisma, innovation, and customer-service attitude and projects a professional appearance / demeanour to inspire confidence in our customers
• Plans and prioritizes business opportunities, very organized, always punctual, and professional on the telephone, face to face and all other levels of engagement and keeps manager appraised of all sales activities
• Demonstrates ability in problem solving and negotiation with special emphasis on closing the sale
• Strong liaison and communication skills

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.