Job Title: Lodge AnchorEmployment Type: Full-Time, Live-In PositionJob Overview:We are seeking a versatile and customer-focused Lodge Anchor to join our 5-star lodge team in Limpopo. As a Lodge Anchor, you will be the key point of contact for our guests, ensuring a seamless experience across all areas of service. This role is perfect for a hospitality professional who is passionate about delivering outstanding guest experiences and can support various lodge functions as needed.Key Responsibilities:Serve as the primary guest liaison, managing all aspects of guest service and ensuring memorable experiences.Coordinate between departments (housekeeping, food and beverage, front desk, and activities) to ensure seamless operations.Anticipate guest needs, address requests promptly, and handle any issues with professionalism and care.Assist with guest check-ins, check-outs, and activity planning, providing personalized recommendations and information about the lodge’s amenities.Support team members across departments during peak times or as required, ensuring high standards are consistently met.

Requirements:

• Previous experience in a hospitality role, ideally within a luxury lodge or resort.
• Exceptional interpersonal and communication skills, with a warm and engaging demeanor.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Flexibility to adapt to various roles and work shifts, including weekends and public holidays.
• A passion for guest service and the ability to create memorable experiences.