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IT Systems and Network Administrator

KwaZulu-Natal
Salary: Market Related
Job Type: Permanent
Sectors: IT
Reference: JHB006483/Lerat

Apply before Nov 24 2024 | 9 Days left

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External Application

Vacancy Details

Employer: Datacentrix (Pty) Ltd

Our client in the Manufacturing industry is looking for an experienced IT Systems and Network Administrator to join their team in Amanzimtoti. You will be responsible for managing IT systems and network infrastructure. Your duties will include will manage and optimize our IT infrastructure, ensure the smooth operation of engineering applications, and enhance overall departmental efficiency. This role encompasses systems administration, network management, software coordination, and comprehensive technical support., monitoring network performance, managing software licenses (especially Siemens products). This position requires strong analytical skills, attention to detail, and excellent communication abilities to effectively liaise between your organization and Siemens support.

Qualifications and Experience

Education

Bachelor's degree in Information Technology, Computer Science, or a related field is preferred, but not required
Equivalent practical experience or self-taught expertise will be strongly considered
Candidates with non-traditional educational backgrounds who can demonstrate relevant skills and knowledge are encouraged to apply

Experience (2 – 5 years)

Significant experience in IT systems and network administration
Candidates with diverse backgrounds are encouraged to apply, including those with:
Relevant certifications and hands-on experience
A combination of education and practical experience
Demonstrated ability to quickly learn and adapt to new technologies

Technical Skills

Familiarity with Oracle databases and ability to coordinate with external DBAs
Strong knowledge of network administration and performance monitoring tools
Experience with software license management, especially Siemens products
Proficiency in liaising with software vendors to resolve technical issues
Experience in evaluating and implementing new software technologies
Familiarity with the installation and maintenance of the specified software applications

Security & Compliance

Understanding of network security principles
Experience with disaster recovery planning and risk management

Additional Qualifications

Certifications such as CCNA or equivalent are desirable
Experience with Learning Management Systems (LMS)
Willingness to provide support outside regular business hours when necessary

Key Responsibilities

Oracle Database Coordination

Perform basic Oracle database administration tasks
Coordinate with contracted Oracle DBAs for advanced database requirements
Ensure data integrity and assist in data recovery procedures when needed

Network Administration & Performance Monitoring

Manage and maintain the company's network infrastructure
Monitor network performance and troubleshoot issues to minimize downtime
Implement upgrades and enhancements for optimal network efficiency

Software License Management

Oversee licenses for Siemens products and other engineering applications
Ensure compliance with all software licensing agreements
Manage data recovery processes related to licensed software

IT Systems Maintenance & Technical Support

Diagnose and resolve IT system faults to prevent downtime
Provide technical support to staff, including after-hours assistance when necessary
Maintain overall network security, including disaster recovery and risk management strategies

Software Investigation & Future Technologies

Investigate future software solutions, such as Process Simulation on Teamcenter
Evaluate new technologies to enhance departmental capabilities
Provide recommendations on software adoption and integration

Communication & Reporting

Liaise with Siemens to create Incident Reports (IR) for identifying and resolving software bugs
Provide regular updates to department managers on IT issues and resolutions
Collaborate with cross-functional teams to address technical challenges

Software Installation & Maintenance

Install and maintain various software applications, including:
Oracle Database (with support from DBAs as needed)
EMS Server
Siemens Process Simulate (Client & Local setup)
Foxit Reader
Microsoft Teams and Office Suite
CAD Exchanger
Notepad++
JT2Go
7-Zip
RCS modules for Process simulation. This will be internally taught.
DWG TrueView

Training & Documentation

Create comprehensive training materials and IT procedure documentation
Research and manage a Learning Management System (LMS) for ongoing staff training

Remote Office Support

Provide IT support for remote offices, including tunnel maintenance and uptime monitoring
Ensure reliable connectivity and performance for remote operations

Infrastructure Upgrades

Continuously evaluate and upgrade IT infrastructure to enhance work efficiency
Stay current with emerging technologies and recommend improvements

Siemens Software Issue Reporting

Create detailed Incident Reports (IRs) to document software bugs and issues
Collaborate with Siemens support team to investigate and resolve software problems
Provide clear, comprehensive information in reports to facilitate efficient bug resolution
Follow up on IRs to ensure timely resolution of identified issues
Maintain a log of all submitted IRs and their statuses
Communicate updates on IR progress to relevant stakeholders within the organization

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About Datacentrix (Pty) Ltd

At a Glance

Our Business:

Datacentrix is a leading, empowered ICT integrator that provides high performing and secure ICT solutions to corporate South Africa and the country’s public services sector.

Our Footprint:

Datacentrix operates from regional branch offices in Pretoria, Samrand, Johannesburg, Cape Town, Port Elizabeth, East London and Durban, with a network of small medium enterprises (SMEs) and service personnel around South Africa that are responsible for servicing remote areas.
Our Partners: Datacentrix’ global partnerships with its technology partners remain critical to the company’s success. The company is accredited by its vendors at the highest possible level both in the technical and sales arenas, which enhances the company’s strategic value as a single source service provider.

To achieve this, Datacentrix invests in its people through training and education, embracing broad based black economic empowerment (BBBEE), while actively partnering and representing leading technology partners with distinction.

Vision

Datacentrix intends to become the preferred ICT partner to the majority of South Africa's top commercial and public sector organisations over the next five years.