Purpose of the Role

To perform warehouse process administrative and work activities in a safe, timely, efficient, effective and accurate manner

Key Performance Areas

Administration

• To ensure accurate consolidation of daily warehouse POD’s
• Ensure that all POD’s are scanned timeously into the relevant folders
• Ensure that all POD’s are placed into the relevant departmental files for future referencing
• Resolving of customer and credit queries relating to proof of delivery documentation
• Checking and reporting of all uncollected orders
• Assist with handling of the customer collections counter
• Ensure that all uncollected orders are updated on the matrix before sending off to the relevant parties
• Report and inaccuracies and discrepancies to the warehouse manager
• Ensure 100% compliancy with internal and external audits, ensuring correct handling of goods and high value items

 Picking and inventory

• Assist with pick and pack functions when required
• Assist with inventory cycle count Assist with packing of parts to ensure

 Dispatching

• Assist to ensure that all parts are packed in correct and acceptable packaging that does not tarnish the company image
• Promote the use of recycled packaging to minimise costs and enhance environmental awareness
• Ensure that all shipments have the correct customer invoice number
  

• Use of the correct PPE as per job requirement
• Promote a healthy safe working environment by abiding to all safety protocols within the Barloworld Group. Refer to employee handbook
• Report any safety related issues to the health and safety representatives and warehouse management
• Ensure safe operation and use of all warehouse equipment and machinery
• Ensure 100% adherence to housekeeping in the parts warehouse

Other

• Ensure that all warehouse policies and procedures are followed with regards to inbound and outbound functions
• Maintain a safe working environment (according to safety policy and procedures)
• Achieve individual Balanced Scorecard and KPIs
• Effective self-management and performance ownership
• Adherence to any reasonable instruction
• Will be required to work overtime during high activity periods 

Qualification, Experience and Competencies

Minimum Qualification

• Grade 12

Minimum Experience

• 3 – 4 years administrative experience in a warehouse   

Competencies

• Attention to detail
• Customer centric
• High accuracy
• Efficient and energetic
• Ability to handle stress under pressure
• Effective time management and must be able to work after hours when required
• Excellent multi-tasking abilities
• Excellent administrative skills
• Basic computer knowledge (WMS)
• Excellent numeracy and literacy skills
• Passionate and confident
• Excellent team player
• Drive for excellence