A well-established Company in Randburg is looking to employ Call Centre Agents.

Duties and responsibilities include:

• Makes calls to customers from a set list - market research.

• Ensure that all calls are conducted in a professional and friendly manner, meeting the quality standards set by the company.

• Reaches daily set targets (productivity, quality, data)

• Minimum outbound calls per day as per project requirement

• Asks questions as posed from the interview system

• Adheres to structure of interview (this may be converted into a conversational format

• Updates system with customer responses

• Complies with internal policies and procedures