Dispatch Supervisor (External) (JB4834)

Chloorkop, Midrand

R25 000 to R30 000 a month CTC

Permanent

An organization that is dedicated to producing and distributing advanced technological animal feed additives and disinfectant products for the animal feed, livestock, and food industries is looking for a Dispatch Supervisor (External) to join their Team you will be responsible for ensuring the right products are delivered to the right location, on time, to the quality required and in the most cost-effective way to all customers and also managing and overseeing the export dispatch operations to ensure that international shipments are processed efficiently, comply with regulatory requirements, and meet customer expectations

Minimum Requirements:

Education: Grade12 plus relevant degree or 3-year diploma

Minimum of 2 years’ experience in Freight Forwarding

Minimum of 2 years’ experience in Pricing / Estimates

Experienced in exporting into Africa across boarders

Experience in working with external transporter

Understanding of incoterms, critical

Understanding of shipping line processes and requirements

Understanding of port charges and processes.

Excellent administrative, computer and communication skills, people management, coaching abilities, teamwork, and time management

Unique blend of business and technical savvy

A big-picture vision and the drive to make that vision a reality

Enjoy spending time in the market to understand customer challenges, and find innovative solutions for the broader market

Ability to work independently and be self-motivated as well as part of a team

Ability to conduct thorough internet research and meta-analysis

Detail oriented with strong follow-through skills

Excellent presentation skills and good interpersonal skills

Strong oral and written communication skills

Excellent organizational skills

Strong computer skills including Microsoft Office (PowerPoint, Excel, Access)

Be able to execute the DEDVIM process (define, explore, develop, validate, implement, measure)

Duties and Responsibilities:

Create and implement best practice dispatch principles, policies, and processes across the organization to improve operational and financial performance

Plan, coordinate and manage the movement of outgoing export orders and those delivered locally through External Transporters

Manage External Transporters by ensuring correct quantities and products are loaded to that which was invoiced and ensure adherence to Service Level Agreements

Ensure standard load configurations are developed and adhered too

Ensures organization and the proper sequence of loads is delivered to maximize efficiency

Inspect orders to ensure the correct quantities and products match what was invoiced to the recipients

Track final product shipments, costs, and timelines according to requirements

Resolve shipment and inventory issues

Negotiate and Procure rates from 3PL service providers, such as port agents, transporters as well as origin stations

Compile estimates and quotations

Provide monthly reporting of conversion of estimates to business

Keep detailed, organized records of orders and stock

Prepare accurate reports according to the expectations of management

Analyse data, and suggest modifications and improvements accordingly

Ensure that customer orders are delivered safely, effectively, and efficiently and in line with the company requirements

Resolve any arising customer problems or complaints

Monitor quality, quantity, delivery times, and transport costs

Partner with the Sales Team and keep them informed and up to date on progress of deliveries

Assist in overseeing the warehouse, ensure the integrity of stock accuracy, and manage stock movements with the help of team members

Ensure that all export shipments comply with international trade regulations, customs requirements, and company policies

Stay up to date with changes in export regulations and implement necessary adjustments to procedures

Develop and maintain efficient export dispatch processes and procedures to enhance productivity and reduce costs

Ensure metrics, reports, and process documentation is available

Oversee Dispatch (Internal) as and when required

Ensure pest control and documentation is up to date

Ensure that all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later..

Kontak Recruitment Disclaimer:

Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.

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