Vacancy Details
Employer: Signature Cosmetics
Responsibilities:
Marketing Administration
- Assist the Marketing and Product Development department with daily requirements including but not limited to making telephone calls, sending, and replying to emails
- Escalate all telephone calls, emails to the relevant person or department as and when necessary
- Assist with requests including but not limited to briefing templates, feedback forms for China, sending parcels, general office admin, and ad hoc requests
- Respond to all customer complaints and escalate concerns as and when required
- Ensure that the full reporting procedure for product complaints is adhered to
- Perform required administrative duties including but not limited to filing, invoice payment preparation, minute taking, and preparing presentation material for meetings
- Assist with the identification, sourcing and procurement of Branded and promotional items locally, obtain approval for quotations received, and place orders with approved suppliers.
- Maintain a neat, accurate and up to date file per customer including but not limited to product briefings, approvals, and signed off artwork.
- Maintain the Website with accurate, approved content
- Provide input to the Yearly calendar for CSI and Campaigns
- Provide end to end support for in-house projects that the line manager requires assistance with including but not limited to developing designs on Canva for special in-house occasions and events.
- Ensure that all matters arising in the absence of the line manager are addressed or escalated as and when necessary
- Assist with and schedule social media and online content as per manager instructions
- Prepare and arrange content shoots when required as per approved annual calendar
- Provide input on projects, processes, and or marketing ideas for new products or any other innovation identified.
- Attend meetings as and when requested by line manager.
Product Development Administration
- Maintain updated customer files including Product Files and Quality Control documents and ensure that these are submitted to Quality Control prior to the delivery of the final product
- Assist with the preparation of seasonal trend and innovation presentations and ensure they are updated as requested
- Ensure that the Product Sample Room is maintained according to standards and that the visual display is aesthetically pleasing
- Maintain all samples according to the required standards and ensure stock management is adhered to
- Ensure brand guidelines are adhered to in all documents, presentations, and communications
- Conduct research and present findings as and when required
- Maintain data base of all PP (Pre-Production) samples and internal product code updates
- Provide detail of briefs for New Product development in terms of colour and packaging as and when required
- Provide additional assistance to customers by editing and timeously forwarding required accurate product information
- Prepare product feedback forms and the required samples for line manager approval prior to sending out for testing
- Test product samples and provide feedback as per feedback form.
- Assist Line manager with loading product onto the system and updating barcodes as required by line manager.
General Office Administration
- Assist general office admin, and ad hoc requests
- Update department files with product sign offs, art works and other related filing
- Schedule meetings for department as and when required
- Maintain grocery orders and keep the order book up to date
- Co-Ordinate the ordering, collection and distribution of the monthly staff allocations.
- Perform general reception duties and welcome visitors to the building as and when required.
- Draft minutes of meetings as and when required.
- Grade 12 or equivalent qualification required
- Certificates in Marketing, Design, Packaging, Cosmetics, Office Administration will be an advantage
- One year admin assistant within a marketing or product development environment is required
- Previous working experience within the cosmetics or beauty industry is a requirements
- Experience with updating websites an advantage
- Computer and system proficiency in MS Office, Paid Media, Google Analytics, design software is required
39 people have applied for this job. 334 people have viewed this job.
About Signature Cosmetics
Signature Cosmetics & Fragrances is a Proudly South African beauty brand with stores across South Africa, Botswana and Namibia. Our brand is about giving people the power to express who they want to be no matter who they are, or where they are from. Beauty is not about how much you spend, but how confident you feel.
We aim to provide our customers with quality products at unbelievably affordable prices, thus making all categories of high-quality beauty accessible to all. We source products and raw materials from the best global manufacturers and are passionate about local manufacturing too. 50% of our products are manufactured in South Africa. Our primary products include colour cosmetics, fragrances, bath & body, skincare and beauty accessories.
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