- Polokwane
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality
- Benefits: Live in, meals on duty, 6 weeks on 2 weeks off, medical aid and pension contribution
- Reference: JHB000785/SJ
Vacancy Details
Employer: Bright Placements
Operations ManagerLocation: LimpopoHotel Rating: 5-StarWe are looking for a Operations Manager to ensure smooth and efficient day-to-day operations of our 5-star hotel in Limpopo. Join our team and make a lasting impact on the guest experience!
Key Responsibilities:
- Oversee all hotel operations, ensuring high standards of service across all departments.
- Manage budgets, operational costs, and resources to meet business objectives.
- Lead, motivate, and develop staff, ensuring exceptional guest experiences.
- Drive guest satisfaction by maintaining top-tier service standards.
- Handle guest complaints and feedback to ensure positive outcomes.
- Ensure compliance with hotel policies, health, and safety standards.
- Proven experience in hotel operations management, preferably in a 5-star environment.
- Excellent leadership, communication, and problem-solving skills.
- Strong financial acumen and budget management experience.
- Ability to work well under pressure in a fast-paced environment.
- Relevant hospitality or business management qualifications.
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