- Western Cape
- Salary: R1 000.00 Per Month
- Job Type: Permanent
- Sectors: Call Centre
- Reference: 2225815
Vacancy Details
Employer: EXL Service
Front line advisor understands and addresses customer needs which may include complex benefit questions, resolving issues, and educating Members. Records details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it. Escalates unresolved and pending customer grievances. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Candidate Requirements
Minimum 1 year of Contact Center experience required, basic knowledge of insurance
- Credit Clear
- Criminal clear
- Grade 12/NQF 4
10 people have applied for this job. 165 people have viewed this job.
Similar Jobs
Call Centre Trainer
- Cape Town CBD
- Job Type: Permanent
- Posted 17 Sep 2024 | 29 Days left
Call centre sales agents
- Westville
- Job Type: Permanent
- Posted 03 Sep 2024 | 15 Days left
Call centre sales agents
- Pinetown
- Job Type: Permanent
- Posted 03 Sep 2024 | 15 Days left
Call centre sales agents
- Durban
- Job Type: Permanent
- Posted 03 Sep 2024 | 15 Days left
More Jobs at EXL Service
Customer Service - UK Market
- Cape Town CBD
- Job Type: Permanent
- Posted 17 Oct 2024 | 59 Days left
Customer Service Advisor - UK Motor Insurance
- Cape Town
- Job Type: Permanent
- Posted 20 Sep 2024 | 32 Days left
Customer Service US Insurance
- Cape Town
- Job Type: Permanent
- Posted 20 Sep 2024 | 32 Days left
Human Resources Buisness Partner
- Cape Town
- Job Type: Permanent
- Posted 18 Sep 2024 | 30 Days left