- Cape Winelands
- Salary: Market Related
- Job Type: Permanent
- Sectors: Sales Telecommunications
- Reference: CWAD17102024-3
Vacancy Details
Employer: West Coast Personnel
Klapmuts, Western Cape
The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable making lots of calls per day, working with partners, generating interest and managing multiple enquiries.
Responsibilities:
• Serve as key company interface — 1st point of contact with existing & new customers
• Answer incoming sales calls and assisting walk in customers with queries/advice promptly in a positive, helpful demeanour
• Generate additional sales through incoming inquiries, quotes, calls and online requests
• Provide all appropriate service/assistance to external sales force to assist additional sales generation, including generating requested quotes
• Handle customer complaints and credit requests, ensuring weekly follow-up, completion and filing of necessary documentation.
• Maintain stock levels and presentability of Sample Display held in Sales Office samples boxes
• Schedule all delivery requests promptly and providing customers with estimated delivery dates and times
• Ensure ERP and CRM database are kept up to date
• Collaborate with the Debtors department on credit limits, cash payments, and new accounts.
• Assist with Despatch function when needed
• Coordinate with yard staff on special customer requests and product preparation.
• Capture all internal compressive strength results
Candidate Requirements
· Matric Certificate
· Own Transport
· Valid Divers License
· ERP & CRM experience
· Customer Service Driven
· English & Africans
11 people have applied for this job. 165 people have viewed this job.
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