Dutton Plastics Engineering is looking for a Branch Manager who will be responsible for leading and overseeing our business-to-business sales activities, developing, and executing sales strategies, and achieving revenue targets in the Western Cape.

Duties & Responsibilities

•       Lead the development of comprehensive B2B sales strategies, setting clear objectives and outlining the steps required to achieve them. Ensure alignment with the company's overall business goals and objectives.

•       Collaborate with the team to implement strategies that promote customer retention.

•       Act as an escalation point for challenging issues or complaints, working closely with the team to reach effective resolutions.

•       Clearly communicate the unique value proposition of the company's products or services to clients, addressing how they meet their specific needs.

•       Utilise historical data and market trends to create accurate sales forecasts for different time frames, aiding in resource planning and goal setting.

•       Conduct regular analyses of competitors' sales strategies, pricing, and market positioning to improve the company's own sales approach.

•       Conduct regular performance reviews with individual sales team members to provide feedback, track progress, and identify areas for development.

•       Generate comprehensive sales reports and dashboards for the management team, providing an overview of performance, achievements, and areas of concern.

•       Analyse customer data to identify different customer segments, enabling personalised marketing and sales strategies for each segment.

•       Spot emerging market trends and shifts in customer behaviour that could impact sales and propose timely adjustments to the sales strategies.

•       Implement key performance indicators (KPIs) to measure the effectiveness of the B2B sales team. Regularly monitor and analyse sales metrics to assess progress toward strategic goals.

•       Uphold and promote the company's values, mission, and vision ,ensuring alignment with the overall organisational culture.

•       Lead the B2B sales team through organisational changes, helping them adapt to new initiatives, processes, or strategies.

•       Identify high-potential employees and create individualised growth plans to nurture their skills and potential within the organisation.

•       Stay informed about industry trends, best practices, and changes in consumer behaviour, and share this knowledge with the sales team to enhance their effectiveness.