- Kempton Park
- Salary: Market Related
- Job Type: Permanent
- Sectors: Manufacturing
- Reference: 2225023
Vacancy Details
Employer: Multotec (Pty) Ltd
JOB PURPOSE:
To provide an efficient sales coordination service to Production, Sales and directly to the Client.
JOB FUNCTION
Quotations and Tenders
- All the Requests for Quotation (RFQ) are attended to within 24 hours of receipt
- Quotations are drafted and sent to customer in time
- Quotes and order conversions are correctly recorded on JDE and communicated to the relevant Departments
- All quotes and supporting documents are correctly saved as per departmental procedures
- Contact with key stakeholders is maintained regarding possible orders or status of proposals
- All major quotations and tenders are followed up on and input is provided on project status
- System approval of quotes as per business process
Customer Liaison
- All queries/complaints are handled to customer satisfaction and Manager/sales person is informed
- Orders, contracts and confirmations of delivery dates is confirmed and compared with the original quotation; customer is communicated with accordingly
- External and internal customer orders and queries are managed to ensure that expediting is in accordance with set standards
- All customer e-mail and telephonic queries are investigated and responded upon as soon as all relevant information is obtained
Job Costing
- New jobs are created as and when required
- All invoices are received and process followed to ensure successful close of specific job
- Orders on JDE are expedited to ensure delivery deadlines
- Supplier liaison as and when required
General Administration
- Weekly outstanding order feedback is actioned
- Logging and investigation of incidents, compliments and innovations and response provided within requested period
- Commercial queries are dealt with as required
- All information pertaining to the RFQ, the Quote and the order is captured as soon as received on the Quote/Job Number Expediting report
- Customer Database is updated as required
- Debtors department are assisted with outstanding client Payments
Departmental Support
- MDW meeting participation as required by manager
- Minutes are typed for approval and distributed as required
- Stationery is ordered as required and budget is maintained
Order Coordination
- Order intake process, as defined by the company, is followed
- Critical orders and handled urgently by following the correct channels within the Division
- All orders are expedited weekly
Candidate Requirements
QUALIFICATION & REQUIREMENTS
- Grade 12
- At least 5 years administration experience in sales administration
- Attention to detail, good communication skills, quality orientated, good planning and organizing skills, follows up, customer focused and problem solver
- Working knowledge of Microsoft Office Suite, JDE would be advantageous
143 people have applied for this job. 1176 people have viewed this job.
About Multotec (Pty) Ltd
Multotec has refined the global mineral processing industry for over 40 years with seamlessly integrated mineral processing equipment that improves process efficiency, reduces waste and lowers the costs of each ton produced.
Trusted by the world’s mineral processing, power generation, petrochemical and water treatment industries, Multotec helps mining giants and small processing plants achieve their mineral processing goals.
Multotec’s extensive application knowledge of process flow sheets and technical expertise delivers customised application-specific equipment for our clients:
- Screening Media Solutions
- Mineral Processing Equipment
- Wear Resistant Linings
- Solid/Liquid Separation Solutions
- Conveyor Belt Fastening Systems
- Water Treatment Solutions
- Armour Protection Products
All Multotec products are designed according to exact application and output requirements, defined according to extensive on-site audits and a holistic understanding of client expectations. Our manufacturing facilities are equipped with state-of-the-art design technologies, including: 3D Prototyping, Computational Fluid Dynamics, Computer Aided Drawing and Trajectory Modelling among others.
Multotec is the only manufacturer to offer clients specialised metallurgical support. Our engineers provide continual performance monitoring and optimisation. This reduces unplanned downtime and improves the efficiency of your equipment lifecycles, driving down operational costs.
Headquartered in Johannesburg, Multotec has offices throughout Africa, and global operations through registered companies in Australia, Asia, South America, Canada and Europe; and is ISO 9001 certified.
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