Vacancy Details
Employer: RecruiTech
- All development must align with operational strategies
- Establishing technical specifications including productivity optimisation and quality control for client service standards
- Maintains and improves operations by monitoring system performance, identifying and resolving problems, preparing and completing action plans, managing system and process improvement pertaining to the company App
- Follow Quality Assurance procedures
- Maintains and improves quality results by creating standards and guidelines, recommending improvements where applicable
- Meet financial objectives as set and directed by the MD and CEO
- Prepares performance reports by collecting, analysing and summarising data and trends as relevant
- Being available on call 24/7 for any operational needs from the response centre
- Driving the onboarding efficiency optimisations
- Taking full accountability for the effective handling of any issues
- Maintains professional and technical knowledge
- Ensuring that all records are in line with company procedure and accepted practices
- Completing odd relevant tasks of medium complexity within specified time frames
- Liaising with off-site team to design and develop the company App and portal
- Defining of user stories and acceptance criteria
- Writing of automated acceptance criteria
- Demonstrating software to end users
- Raising any risks that are identified
- Monitoring of issues and ensuring the maintenance of quality
- Ensuring that all documentation is done to required standards
Requirements:
- At least 2 – 4 years proven relevant experience and knowledge
- Related degree, diploma, or certifications (Computer Science Degree is preferred)
- Good knowledge of innovative solutions and technologies
- Good knowledge of Business Intelligence
- User interface knowledge
- Multi-tier software and database design
- Experience in Agile software development competencies
- Call Centre and Logistics experience is beneficial
- Sound verbal, written and telephonic communication skills in English
- Advanced computer literacy (Microsoft Office, Word, Excel, PowerPoint)
Key technical skills:
- .NET Core
- C#
- SQL
- Test Libraries
- Front end frameworks (Angular / React Vue)
Nice to have:
- Azure
- Docker Containers
- Kubernetes
In sending your CV, you confirm that you have read and understood our POPI Policy found on our website www.recruitech.co.za. Should you be unsuccessful for this particular position, you have no objection to us retaining your personal information in our database which you confirm is true, correct and up to date. Should a suitable opportunity arise in the future, we will contact you and request your permission to submit your information.
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About RecruiTech
At RecruiTech, we specialise in professional IT and Freight recruitment with over 25 years of expert experience and knowledge and have been in operation since we opened our doors in Umhlanga in 2010. We have an established and growing national client base and are a proud member of APSO – Federation of African Professional Staffing Organisations.
Our consultants are dedicated and focused and only recruit within our specialised fields, guaranteeing expert attention, knowledge and guidance to our clients and candidates alike. Our atmosphere is open, innovative and fun where we encourage creativity and are results driven.
Our aim is to provide a service to our clients’ bringing efficiency and industry knowledge as well as recruitment solutions that will help transform businesses. We pride ourselves on our ability to understand our clients’ specific requirements, their company culture and to create a recruitment process that is streamlined, efficient and painless.
To our candidates, we offer sound career advice based on our industry knowledge and strive to partner with them during a time of change and often stressful transition while changing positions. We build relationships and develop career opportunities for our candidates and pride ourselves on understanding the skills, expertise and aspirations and goals of our candidates in order to make the perfect match. We only work with top companies in the industry thereby offering our candidates the best career and development opportunities in the industry.
RecruiTech is an exempted Micro Enterprise with a Level 4 BEE Status and a 100% BEE Procurement Recognition Level.
RecruiTech’s Motto – Helping to mould your future and business with Integrity
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