Are you ready to kickstart an exciting career where every day brings new challenges and opportunities? Shorza is on the hunt for a passionate IT Service Desk Agent to join our vibrant team in Sandton! If you love helping people and thrive in a fast-paced environment, this is the perfect role for you!

What You’ll Do :
-Be the Hero of Support: Guide users through our platform like a pro, following easy-to-use guides and troubleshooting any issues that arise.
-Launch New Clients: Get hands-on by customizing email branding, documents, and tax defaults for our exciting new clients!
-Team Up for Success: Collaborate with our UK clients to deliver outstanding service and ensure every client feels valued.

What We’re Looking For :
-Basic Tech Savvy: You don’t need to be a tech wizard, just a solid understanding of modern computing.
-Problem-Solving Enthusiast: You enjoy tackling challenges head-on and finding solutions.
-Detail-Oriented: Precision matters! Your keen eye will ensure client configurations are spot-on.
-Awesome Communicator: You can convey ideas clearly and connect with users effortlessly.
-Eager Learner: Open to training and ready to grow in your role!

Bonus Skills (Even Better!) :
-Previous experience in IT customer service or support roles.
-A flair for IT branding and marketing.
-Knowledge of IT financial software or tax regulations.

Why Join Shorza ?
-Full Training Provided: We believe in your potential and will equip you with all the skills you need to shine!
-Dynamic Work Environment: Join a passionate team that celebrates innovation and teamwork.
-Career Advancement Opportunities: Grow your career with us as we expand and evolve!

If you’re excited to embark on a journey where your contributions matter, we want to hear from you!