- Cape Town CBD
- Salary: R8 000.00 - R9 000.00 Per Month
- Job Type: Permanent
- Sectors: Call Centre
- Benefits: Medical Aid
- Reference: 2224796
Vacancy Details
Employer: Jai Search Consultancy
- To provide a telephone-based sales or booking service, for both inbound and outbound teams.
- The Agent key role is to deliver a first-class service to our blue-chip clients ensuring their revenue generation is maximised thoroughly. To provide help, advice, and guidance to new and existing customers, so that the customer makes the right and informed decision about their account or service. To be a brand ambassador on behalf of our clients.
- Dealing with both inbound and outbound calls
- Talking to new and existing customers regarding their accounts
- Booking appointments and completing care calls.
- Processing orders for customers
- Updating customer accounts
- Following agreed call scripts
- Updating databases with customer details
- Working towards agreed sales targets and agreed conversion
- Understanding customer needs to deliver effective solutions
- Take ownership of each and every call to maximise revenue generation
- To be passionate about providing outstanding customer services.
- Mon – Saturday – Rotational between 10am -9pm ( Transport is provided)
- Cape Town City Centre
- R9000 + Comm ( to be confirmed )
- ASAP
Summary:
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