Job Title: Administrative assistant

Location: Cape Town, Western Cape

Industry: Hospitality

Company: Bespoke Letting

About Us: Bespoke letting is a short term letting agency which was founded to meet the needs of our property investors. We strive to offer only the best services to our guests and maintain an excellent rating.

Job Overview: We are seeking a dedicated Administrative assistant to assist with daily operations at Bespoke Letting. The ideal candidate will play a pivotal role in ensuring seamless operations and providing assistance to senior management where required. This position requires a detail-oriented professional with exceptional communication skills, a strong ability to manage multiple tasks, strong MS365 skills and a commitment to maintaining confidentiality. The ideal candidate will thrive in a fast-paced environment and possess a strong sense of initiative.

Duties and Responsibilities:

·        Undergo training when required. 

·        Understand the company’s policy on work shifts, guest’s possessions and privacy issues as communicated verbally or in writing. 

·        Management of email accounts. 

·        Scheduling tasks, check ins (calendar entries into the Teams’ calendars and to be kept up to date). 

·        Assist with servicing schedules 

·        Ensuring all information and documentation on Onedrive/Teams platform is up to date. 

·        Capturing inventories / receipts and other documentation. 

·        Liasing with various contractors and other third parties. 

·        Monitoring of the Business WhatsApp line and calls. 

·        Management of booking platform messages and ensuring vetting compliances are met in a professional manner. 

·        Assist with property inventories, listing optimisation etc. 

·        Assist the team with emergencies when needed, which may require travelling. 

·        Bookkeeping functions as required. 

·        Assisting with financial month end and reporting.