Our Client in the freight and container transport industry is seeking a motivated and detail-orientated Operations Associate to join their dynamic team. The ideal candidate will assist in coordinating daily transportation operations, ensuring that their services run smoothly and efficiently. If you are the ideal candidate for this role, you will gain hands-on experience and be an integral part of their operational team.

Key Responsibilities:

• Assist in Daily Operations: Support the operations team in coordinating and managing daily transport schedules, routes, and deliveries.
• Data Management: Maintain accurate records of transportation activities, including driver logs, shipment details, and inventory updates.
• Communication: Serve as a point of contact for drivers and clients, addressing queries and providing information about schedule changes or transportation issues.
• Monitor Performance: Help track and analyze key performance indicators (KPIs) to identify areas for improvement in efficiency, safety, and service quality.
• Compliance and Safety: Ensure that operations comply with company policies, legal requirements, and safety standards.
• Problem-Solving: Identify and promptly resolve operational issues or disruptions, coordinating with relevant team members.
• Documentation: Prepare and process transportation documents, such as invoices, delivery receipts, and customer orders.
• Support Projects: Assist in the development and implementation of operational projects, including process improvements and new technology initiatives.​