- Limpopo
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality
- Reference: JHB000770/HH
Vacancy Details
Employer: Bright Placements
Our client is seeking an experienced Executive Housekeeper to join their team at their prestigious 5-star game lodge. In this role, you will be responsible for maintaining the highest standards of cleanliness and presentation throughout the lodge. You will lead a dedicated housekeeping team, ensuring exceptional guest experiences through attention to detail and effective management.
Duties and Responsibilities:
- Oversee all housekeeping operations, ensuring exceptional cleanliness and organization of guest rooms and public areas.
- Manage and train the housekeeping team, fostering a positive and productive work environment.
- Develop and implement housekeeping policies, procedures, and standards.
- Conduct regular inspections to ensure compliance with quality and safety standards.
- Manage inventory of cleaning supplies and equipment, ensuring proper usage and storage.
- Collaborate with other departments to ensure a seamless guest experience.
- Address and resolve guest complaints and concerns promptly and professionally.
- Prepare reports on housekeeping activities and performance metrics for management review.
- Proven experience as an Executive Housekeeper or in a similar management role within a luxury hotel or game lodge.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Detail-oriented with a passion for maintaining high standards of cleanliness.
- Strong communication and interpersonal skills.
- Proficiency in housekeeping management software is a plus.
- Ability to work flexible hours, including weekends and holidays.
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