- Cape Town
- Salary: R9 000.00 - R12 000.00 Per Month
- Job Type: Permanent
- Sectors: Admin Call Centre Finance
- Benefits: Commision
- Reference: CPT000128/ZJ
Vacancy Details
Employer: SA Commercial (Pty) Ltd
- Making and receiving calls to Customers to discuss existing broadband packages, booking appointments and up-selling
- Building rapport with your customers on the phone to maximise opportunities
- Have great conversations to meet our customer's needs, letting your personality shine
- A customer-first approach, skilled at understanding diverse needs and offering tailored solutions, while maintaining excellent service and support
- Through effective questioning, you will be able to understand customer needs to be able to deliver great service
- Update databases with customer details and your activity
- Minimum 1 year experience – outbound & inbound Sales servicing experience.
- Be driven by success, goal-oriented and enjoy delivering great customer service in a fast-paced environment.
- Result orientated and have a determined attitude to achieve your KPIs.
- IT literate.
- Clear Natural English ( Native)
- Target Driven with a proven track record
- ITC Clear & Criminal Clear
- Grade 12
- Possess excellent interpersonal and communication skills.
- Committed and resilient.
- Keen to learn and develop.
Free Transport
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About SA Commercial (Pty) Ltd
South Africa’s award winning, established, dynamic and leading BPO organisation. As a locally grown business, our vision is to provide turnkey, customer engagement solutions to enable our Clients to compete in an ever-changing industry under extreme legislative pressure. Based in Cape Town and established in 2007, our vision is to "Build lasting partnerships with our Clients by enhancing the value of their Customer journey."
As an outsource service provider, the management, processes, systems and methodologies that supports it, are the required core competencies of SA Commercial. Our wide range of customer engagement and administrative services allows our Clients to focus on their core competencies while leaving the day-to-day customer contact functions in our capable hands.
In addition, our people live our Client’s brands so passionately, a critical discipline ensuring all our programmes are successful and cost effective.
We pride ourselves on working in harmony and at the highest level of support with all our Partners.
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