- Polokwane
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality
- Benefits: Live in, meals on duty, 6 weeks on 2 weeks off
- Reference: JHB000750/SJ
Vacancy Details
Employer: Bright Placements
Job Title: Guesthouse ManagerAbout Us:Join our team at a luxurious 5-star lodge nestled in the heart of Limpopo. We pride ourselves on delivering exceptional experiences to our guests, offering world-class service in a stunning setting. We are looking for a passionate and experienced Guesthouse Manager to lead our team and ensure that every guest has a memorable stay.
Key Responsibilities:
- Manage daily operations of the guesthouse, ensuring top-notch service and guest satisfaction.
- Oversee staff scheduling, training, and performance to maintain our high service standards.
- Manage guest check-ins and check-outs, ensuring smooth and welcoming experiences.
- Handle guest inquiries, special requests, and complaints professionally and efficiently.
- Oversee housekeeping and maintenance to ensure rooms and facilities meet 5-star standards.
- Assist with marketing initiatives and maintain a positive online presence.
- Manage budgets, monitor expenses, and maintain profitability while delivering exceptional service.
- Proven experience as a Guesthouse Manager or in a similar role within the hospitality industry.
- Strong leadership skills with the ability to motivate and guide a team.
- Excellent communication and interpersonal skills.
- A keen eye for detail and a commitment to maintaining high standards.
- Ability to manage multiple tasks and work under pressure.
- Proficiency in using hospitality management software and basic financial management skills.
- A passion for delivering exceptional guest experiences.
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